Network Administrator/Telecom Engineer 


Job Summary:
The Sys Admin/TeleCom Engineer is responsible for the design, implementation and support of local and wide area networks (LANS/WANS) and associated applications.  He/she supports the customer by maintaining and improving the network infrastructure.  The Enterprise Engineer installs, configures, upgrades, troubleshoots, diagnoses and resolves problems at an advanced level on local and wide area networks (LANS/WANS) and on shared network devices. 

Essential Duties:

  • Installs, configures, upgrades, troubleshoots, diagnoses and resolves problems at an advanced level on servers and shared network devices; troubleshoots and resolves software and hardware problems on basic networks.
  • Administers a minimum of one (1) Network Operating System, such as Novell, OS/2, and Microsoft NT.
  • Works with management to develop an education plan, which includes both technical and professional courses, and executes the plan in the time frame required.
  • Provides accurate and timely data (time reports, warranty verification, etc.) as required.
  • Responds to all calls and pages per current response guidelines/commitments.
  • Provides on-call after-hours support to contracted clients.
  • Resolves client satisfaction issues to the client’s expectations, or escalates, if necessary, to management.
  • Reports business opportunities to the proper internal resources.
  • Maintain confidentiality of trade secrets, proprietary information, etc.
  • Other duties as assigned.

Position Requirements

Required Qualifications:

Strong Telcom (Cisco, call manager, VoIP phones) Strong Networking (Cisco, juniper, F5, Switches, Firewalls & Routers).  Working systems knowledge in windows and/or linux

General skill-set as it relates to telco;

·         VLAN configuration and design

·         Call Manager version 4, 5,6,7 & 8

·         Call routing setup

·         Calling search space and partition design

·         Region design

·         Device pool design

·         DHCP

·         NTP

·         TFTP

·         Voicemail integration

·         Active Directory integration

·         Mobile Voice Access

·         CallManager upgrades

·         Cisco CRS/IPCCX


Location Roswell, GA  

Full-Time/Part-Time Full-Time  

Shift Days  

Category Information Technology  

About the Organization Providing IT solutions nationally since 1987, PCM, Inc. is an industry recognized, publicly traded, value-added direct marketer of technology products, services and solutions to businesses, government, education, and individual consumers. Fully accredited and authorized by major manufacturers including HP, Apple, Cisco, Microsoft, Dell, and 1500 others, PCM offers product and service solutions through field sales, call center, eCommerce, and retail store venues. With annual sales of $1.5B+ , 3000 employees and over 400,000 products available, PCM delights in serving small, medium and enterprise level businesses.

PCM has a national presence with branch and satellite offices from California to New Jersey.

In addition to selling products, PCM has the capabilities and resources to consult, configure, install, implement and support what we sell. Service offerings include:

• Networking and infrastructure solutions
• Enterprise systems and storage solutions including data migration, replication, disk/tape storage management, SAN, NAS and virtualization
• Integration and configuration solutions
• Monitoring and operations solutions
• Advanced printing solutions
• 24/7 Help Desk
• System refresh and installation solutions
• Staff Augmentation resources
• Recycling & disposal solutions

PCM has received certifications and authorizations from all major manufacturers. From A+ to CCIEs, business analysts to architects, we have the expert staff to advise clients in making best-fit technology decisions.

Tags telecom; networking; cisco;VoIP  

Req Number INF-13-00348  

Internal Approved REQ# PCM-BILL-1310-10  

This position is currently not accepting applications.

To search for an open position, please go to http://pcmall.appone.com


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