Share Email Opening Apply Now Title Watchstander Operations Manager  Req Number OPE-26-00005   Requisition Category ACTIVE   Full-Time/Part-Time -unspecified-   Location Portsmouth, VA   Description Pay Rate: The annual base salary range for this position $68,600 - $93,100. Please note that the salary information is a general guideline only. At Sawdey Solution Services, we recognize that attracting the best talent is key to our strategy and success as a company. We will consider several factors when extending an offer to an applicant. These factors include (but are not limited to) the position, associated responsibilities, work experience, education, related training, and related skills.   Position Location: Portsmouth, VA (on-site)   Telework/Work-from-Home Authorized: No About the Role: The Operations Manager will monitor incoming data channels in accordance with the USCG's OPTASK COP to ensure that connectivity is maintained with all supported nodes, and to verify that uninterrupted information flows are maintained. In the event of interrupted information flow, you shall follow procedures in the OPTASK COP.   Additional Responsibilities Include, but are not Limited To: Maintain the track database in accordance with the OPTASK COP. You shall observe proper naming and other data convention, time date standards, and reporting intervals set forth in the OPTASK. Resolve all ambiguous data received by either merging the data with an existing track or initiating a new track. Coordinate via Secret Internet Protocol Router Network (SIPRNet) Chat or email with other USCG units to correct shortfalls and/or inconsistencies in data conventions and reporting intervals, resolve data conflicts, and merge data with other site-specific data. Maintain situation awareness of ongoing events, evolution, and exercises within their respective area of responsibility in accordance with the OPTASK COP. Supporting the Area Commanders shall broadcast the COP to USCG HQ as requested by USCG HQ and Coast Guard Command Centers to ensure data timeliness and data integrity. Utilize available tactical decision aids, such as overlays, track groups, Position of Intended Movement (PIM) tracks, site controls, plot controls, and other display enhancement features to highlight high interest data to make this information easily accessible to the operational commander. Ensure that prepared overlays, track groups, and other display enhancements are correct for the required weekly operations brief covering the previous 24 hours prior to 0800 (8:00 AM). This information shall capture all the essential elements of the COP and serve to provide Situational Awareness (SA) to Commandant's and the Area Commander's staff. Coordinate with the Area Commander's technical staff for the restoration of GCCS failures in accordance with the Common Operational Picture Synchronization (COP SYNCH) Manual. You shall also assist in the trouble shooting and system failure restoration efforts of associated District's systems. Coordinate with the LANTAREA Command Center staff to identify exercises, operations, or events that may require increased focus on the COP and schedule increased manpower, if necessary. Additionally, you shall be prepared to adjust watch stander manpower, if required, due to changes to support surge operations in response to a national crisis where increased focus on the COP may be required. In the event of a catastrophic event where the LANTAREA Command Center is unusable or evacuated, the watch standers must be prepared to relocate to a Continuity of Operations (COOP) site. Any additional manpower required will be negotiated and approved, before work is started, by the Contracting Officer and incorporated into the task order in accordance with the Changes Clause. Control access to the individual (COP SYNCH) Architectures in accordance with the procedures contained in the COP Standard Operating Procedure (SOP). You shall be responsible for assigning permissions as well as adding and deleting various nodes, as required by the Operational Commander. Recommend to Atlantic Area Operational C4 and Security Division (LANT- 6) and CG-761 any enhancements or modifications required for the USCG's SOPs governing GCCS operations or COP development in the monthly progress report. You shall provide expert technical advice and support to LANT-6 and CG-761 to help manage the USCG COP program. Maintain the resource library of publications and directives required for the proper performance of the USCG's COP. This libra1y should include, but is not limited to, the USCG's COP SOP, the Standard Attribute Relationship (STAR) Manual, the Merchant Marine Identification Guide, Jane's Fighting Ships, the World Wide Operational Tasking (OPTASK) Force Over the Horizon Targeting Coordinator (FOTC), as well as the following messages from the appropriate U.S. Navy Fleet Commander: OPTASK FOTC, Tactical Information Network System (TINS) Subscriber Identification (SID) assignment message, Identify Friend or Foe (IFF) Mode II assignment message, and Officer in Tactical Command Information Exchange System (OTCIXS) SOP. Classified material shall be accounted for in accordance with the USCG and site specific directives. You shall ensure that shortfalls are addressed to LANT-6 and CG-761 Provide on-the-job training and orientation for completing tasks 1-13 to government personnel during a normal watch when requested by the senior watch supervisor (Command Duty Officer, Coast Guard Personnel). Such training shall not interfere with the performance of your primary duties. The government and the contractor will agree on a manner and fashion to minimize disruption of contractor duties and optimize the training effectiveness. Perform other duties, as assigned.   Experience Requirements: At a minimum, five (5) years’ experience managing a staff of Global Command and Control (GCCS) operators for the U.S. Coast Guard or Department of Defense. The Operations Manager shall have a mastery of the U.S. Coast Guard and Department of Defense policies and procedures for GCCS and Common Operational Picture (COP).   Other Required Skills & Abilities: Must be able to effectively communicate with customer and fulfill all duties and responsibilities as listed in the contract. Must be proficient in Microsoft Office suite including, but not limited to: Word, PowerPoint, Excel, and Outlook.   Security Clearance Requirements: Secret Clearance US Citizenship Requirements: This position supports a U.S. Government Contract whose terms require Sawdey Solution Services to staff it only with U.S. Citizens.   About the Organization Sawdey Solution Services, an ISO 9001 certified and CMMI-SVC v2 Level 3 appraised corporation, has built a nationwide and global footprint as a leading government contracting organization. Specializing in cybersecurity, systems engineering, and operational support, Sawdey invites you to be a part of a team that's at the forefront of securing our nation. Operating successfully since 2001, we are a Woman Owned/Service-Disabled Veteran Owned Business. We provide our clients with premier professional services and technology solutions in an employee-centric environment. We are extremely proud of the culture we have created. Why Choose Us? Mission-Critical Work: We play a vital role in ensuring the security of our nation's digital infrastructure. Professional Growth: Embrace the opportunity to take on diverse and dynamic roles that challenge and inspire you. Collaborative Culture: You are joining a unified team where your unique contributions are valued and celebrated. Who We're Looking For: Hardworking Individuals: If you're someone who takes initiative, loves a challenge, and is committed to excellence, you'll feel right at home here. Talented Professionals: Whether you're an expert in your field or a rising star, we recognize your potential and support your effort toward success. Diverse Perspectives: Our strength lies in our diversity. We believe that a diverse team fosters creativity, innovation, and achievement.   EOE Statement We are a Disabled-Veterans-41 CFR 60 1.4, Equal Opportunity Employer. Devoted to creating a diverse and friendly workplace, we do not discriminate against any employee or applicant because of race, age, sex, color, physical or mental disability, religion, sexual orientation, gender identity, marital status, national origin, or veteran status. Our goals and beliefs are that diverse backgrounds and experiences empower and enable us to offer our customers an unmatched level of service. People of color, women, LGBTQIA+, veterans, and persons with disabilities are encouraged to apply!   This position is currently accepting applications. 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