Share Email Opening Apply Now Title Planet Fitness Front Desk Representative  EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.   Description Essential Duties and Responsibilities Greet members, prospective members and guests, providing exceptional customer service. Handle all front desk related activities including: Answer phones in a friendly manner and assist callers with a variety of questions. Check members into the system. New member sign-up. Take prospective members on tours. Facilitate needed updates to member's accounts. Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed. Assist in maintaining the neatness and cleanliness of the club. Qualifications/Requirements Customer service background preferred. Basic computer proficiency. A passion for fitness and health. Upbeat and positive attitude! Punctuality and reliability is a must. Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations. Strong listener with the ability to empathize and problem solve. Demonstrate diplomacy in all interactions while using appropriate behavior and language. High School diploma/GED equivalent required. Must be 18 years of age or older. Physical Demands Continual standing and walking during shift. Continual talking in person or on the phone during shift. Must be able to occassionally lift up to 50 lbs. Will occasionally encounter toxic chemicals during shift.   This position is currently accepting applications. Apply Now WE ALSO RECOMMEND Other Jobs Within Same Category Planet Fitness Fitness Instructor in Edwardsville, IL Posted on: 5/20/2026 [Apply Now] Planet Fitness Assistant General Manager in Edwardsville, IL Posted on: 5/8/2026 [Apply Now] Planet Fitness Front Desk Representative in Edwardsville, IL Posted on: 5/8/2026 [Apply Now] Planet Fitness Front Desk Representative in Edwardsville, IL Posted on: 5/8/2026 [Apply Now] Planet Fitness Assistant General Manager in Fenton, MO Posted on: 5/8/2026 [Apply Now] Other Jobs Within 60 Miles -- None found -- Follow us

 

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