Share Email Opening Apply Now Title Assistant Practice Manager  Category Administration   Description Position Summary The Assistant Practice Manager provides hands-on administrative and operational support to ensure efficient, compliant, and client-centered service delivery. This role supports day-to-day practice operations, including insurance authorizations, credentialing support, intake coordination, and operational workflows. The Assistant Practice Manager works closely with the Director of Operations, Finance, and Clinical teams and serves as a reliable point of contact for staff and families. This position is hourly and non-exempt and does not have supervisory responsibility.  The pay range for this position is $40,000 - $50,000 per year.   Key Responsibilities Practice Operations Support Supports daily practice operations in alignment with established policies, procedures, and workflows. Assists with monitoring insurance requirements, payer updates, and regulatory compliance, escalating concerns as appropriate. Provides administrative and operational support to service providers, including assistance with documentation, payer processes, and practice management systems. Assists with coordinating schedules, task workflows, and resource needs as directed, without supervisory or decision-making authority. Tracks operational data, service issues, and client feedback, reporting trends to the Director of Operations. Serves as a point of contact between clinical, administrative, and finance teams to support communication and facilitate issue resolution. Participates in team and operations meetings as scheduled. Provides backup support for clinic administrative functions as needed. Authorizations & Intake Support Verifies insurance benefits and coverage for new and existing clients. Reviews benefits and coverage information with parents/caregivers during intake, coverage changes, and annual renewals. Coordinates with the intake team to support timely progression toward service initiation. Prepares, submits, and tracks authorization documentation according to payer and organizational timelines. Maintains tracking tools and reports related to intakes, authorizations, and insurance updates. Supports ongoing improvement of authorization processes to increase efficiency and accuracy. Credentialing & Contract Support Assists with provider credentialing and recredentialing for commercial insurance plans, Medicaid, MCOs, school districts, and other funding sources. Maintains and updates CAQH provider profiles. Supports payer communications, audits, and contract documentation under the direction of the Director of Operations. Collaborates with Billing and Finance teams to support revenue cycle processes as needed.   Work Schedule Monday - Friday, 8am - 5pm This is a hybrid position with both in office and remote capabilities. Overtime may be required based on operational needs and must be pre-approved in accordance with policy.     Position Requirements Qualifications Bachelor’s degree and 3–5 years of experience in healthcare administration, practice operations, or a related field, or an equivalent combination of education and experience. Preferred experience in behavioral health, including autism spectrum disorder and ABA services. Experience supporting insurance authorizations, credentialing, and payer processes (Medicaid and commercial plans preferred). Strong customer service, communication, and organizational skills. Proficiency in Microsoft Office and practice management/EHR systems. Ability to manage multiple priorities and work collaboratively. Ability to pass required background, registry, and drug screenings.   Full-Time/Part-Time Full-Time   Salary range 40,000 - 50,000   Benefits Medical, dental, vision, PTO, holidays, YMCA benefit, pet insurance, disability benefits, etc.   Position Assistant Practice Manager   Req Number ADM-26-00002   Open Date 4/9/2026   About the Organization ABC of NC is a not-for-profit private center and research-based provider of diagnostic, therapeutic and educational services for children with autism spectrum disorder (ASD) and their families. The vision of ABC of NC is that all people living with autism spectrum disorder reach their full potential in a world where they are valued, accepted, and included. ABC of NC is committed to providing high-quality, evidence-based diagnostic, therapeutic, and educational services to people with autism spectrum disorder; to ensure service accessibility to individuals from any economic background; to offer support and hope to families; and to advocate for inclusion and acceptance.   EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.   This position is currently accepting applications. Apply Now WE ALSO RECOMMEND Other Jobs Within Same Category -- None found -- Other Jobs Within 60 Miles -- None found -- Follow us

 

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