The Shelter Program Director oversees the daily operations, staff, and strategic direction of the organization’s shelter programs (emergency, transitional, and permanent supportive housing). This role ensures program compliance, manages crisis interventions, and advances the mission of housing and economic justice. This is a full-time, temporary (3-6 month) position in St. Louis.
Key Responsibilities
Program Management: Direct and develop shelter programs, support services, resident advocacy efforts, and life-skills classes.
Staff Leadership: Hire, onboard, train, and supervise program management and shelter staff. Coordinate schedules to ensure 24/7 coverage, including after-hours on-call support.
Crisis Intervention: Provide hands-on de-escalation, conflict mediation, and crisis support for shelter guests as needed.
Operations & Outreach: Assist with budget development, conduct community outreach and facility tours, and participate in disaster response training.
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Education: Master of Social Work (MSW) required.
Experience: 3+ years in residential services AND 3+ years in a supervisory role.
Skills: Proficient in standard computer applications; strong project management skills.
Core Traits: Ability to maintain strict confidentiality, work independently, and handle high-stress crisis situations.
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