Email Opening Title Child, Family, & Adult (CFA) Administrative Assistant   Category Human Services   Description Application closing date: 5/8/2026 Hiring pay range: $20.12 - $24.14 Full pay range: $20.12 - $28.16 FLSA: Non-Exempt   SUPERVISION: Non-Supervisory. GENERAL PURPOSE OF JOB: This position serves as the front-line customer service representative for the Child, Family, & Adult Division and agency services. Performs a variety of routine and complex clerical, administrative, and senior meal service support duties. ESSENTIAL JOB FUNCTIONS: (These duties are a representative sample; position assignments and detailed work instructions may vary.) Administrative Support Assists the front desk and lobby, provides general customer service, greets customers, answers and routes phone calls, provides program information, and answers questions. Acts as Custodian of Records and coordinates records requests and provides redaction to ensure confidentiality. Receives forensic interview files through Vidanex and files them in the Laserfiche case. Processes incoming, outgoing, and relay mail. Prints, copies, assembles, distributes, files documents, scans documents into Laserfiche. Uses computer and software applications to accurately type and edit basic correspondence; enter data; retrieve data; search databases; conduct research; create documents; and send emails. Distribute office supplies, packages, and mail. Create “walk-in” reports of abuse/neglect from the public and caseworkers. Completes referrals by collecting client information through access of statewide computer systems, local law enforcement, and outside county and state departments as needed. Inputs and retrieves information from Trails, CAPS, CBMS, and other computer systems as required and maintains up-to-date information regarding various aspects of case record requirements. Order Birth Certificates for children in DHS custody. Research and obtain Household Numbers and MOE. Send out monthly service verification lists to CCM providers and document information in CCM. May assist with the onboarding of new employees. Notarize documents such as acknowledgments, depositions, and signatures. Monitors Older Adult Programs reservation line, prepares and processes meal site forms, and completes data entry. Assist with the setup and breakdown of senior meal sites and serving of meals as needed. Receives, responds to, documents, and prepares survey information for Program Managers and Executive Management Team. Assists with special projects for all program areas. (i.e., gathering data and files for State audits, scanning in documents into Laserfiche.) Acts as a backup for Case Manager’s I & II: cover hotline, disposition of referrals, send referrals to law enforcement or other entities, generates mandated reporter letters. Scribe for division meetings as needed. Submits maintenance work orders for Rifle Annex and 1102 Grand offices. Adheres to policies, procedures, and record retention protocols established by the State and County. Review all work products to ensure the highest level of quality and maintain a high level of confidentiality. Performs other duties of a similar or related level as necessary or assigned. CORE COMPETENCIES: (Representative of the knowledge, skills, and abilities expected of the position) Public Service: A commitment to the mission of providing exceptional services to the citizens of Garfield County. It is who we are, and what we do. Customer Service: A commitment to providing exceptional service to all customers (internal & external), which includes being helpful, professional, courteous, and taking the time to understand customers’ needs. Stewardship & Innovation: Is a good steward of public resources and looks for ways to be innovative and improve efficiencies. Teamwork: Able to work together with a diverse group of people towards a shared goal, while considering the needs of others. Business Technology: Ability to utilize the technology required of the position and demonstrates a willingness to learn new technologies as required to assist the County in providing exceptional services, innovation, and work efficiencies. Communication: Proficient in communication, and able to communicate using the English language, including written, verbal, or other communication channels as required by the position. Integrity: Maintain a high level of confidentiality and professionalism while performing essential job functions. BENEFITS: Medical, Vision, Dental Disability & Life Insurance Retirement Plan Paid Vacation & Sick Time Employee Wellness Programs Employee Gyms To view the complete benefits information, please visit https://www.garfieldcountyco.gov/human-resources/benefits-brochure/   Position Requirements MINIMUM QUALIFICATIONS: (Any combination of experience and education that would likely provide the required knowledge, skills and abilities as determined by Garfield County may be substituted for the following requirements.) Education: High school diploma or equivalent. Experience: Two years of experience working in an office environment providing administrative support. One year of administrative and customer service experience with proficient computer skills in Microsoft Office programs. Preferred: Ability to speak, read, and write in English and Spanish preferred. Licenses & Certifications: Valid driver’s license. Obtain Colorado Notary Public certification within 6 months of hire. PHYSICAL ACTIVITIES AND WORK ENVIRONMENT: The physical activities and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable otherwise qualified individuals with disabilities to perform essential functions. REQUIRED PHYSICAL ACTIVITIES: Sitting: The primary task involves sitting at a desk, computer, or workstation for extended periods, performing administrative tasks and using computer equipment. Lifting and Carrying: Occasional lifting and carrying of lightweight office supplies, documents, or small packages may be required, typically not exceeding 15 pounds. Able to repeatedly lift and carry trays of food, boxes of supplies, and kitchen equipment weighing up to 45 pounds without assistance using proper lifting techniques when assisting meal sites. Bending and Reaching: May involve occasional bending or reaching to access office equipment, files, or supplies within standard office settings. Able to reach for food service-related items both in high and low areas when assisting meal sites. Grasping and Typing: Ability to use a keyboard, mouse, and office equipment, demonstrating fine motor skills for typing, clicking, and manipulating documents. Handling of kitchen utensils when assisting meal sites. Visual Acuity: Clear vision for reading printed and on-screen materials, including text, graphics, and data, and for viewing computer monitors for extended periods. Hearing: Adequate hearing to engage in conversations, respond to telephone calls, and interact with colleagues in a typical office environment. Walking/Mobility: Occasional short walks, or mobility, within the office premises may be necessary to attend meetings, access common areas, or collaborate with colleagues. Stamina: Maintain the ability to maintain focus, productivity, and attention to detail while working at a desk for standard office hours. Bending and Stooping: Capable of repeatedly bending, stooping, and kneeling to access low shelves, clean countertops, and retrieve items from storage when assisting meal sites. Pushing and Pulling: Be able to maneuver food carts, dish racks, and cleaning equipment throughout the kitchen and dining areas when assisting meal sites. WORK ENVIRONMENT: Work is primarily performed in a standard office environment. Extended periods of sitting are required. WORK HOURS: Regular Full-Time position, 40 hours per week. Hours are typically 8:00am to 5:00pm Monday through Friday. There may be times when an employee may need to work outside the established work week, such as after hours or on the weekend. REQUIRED TRAVEL: Travel within Garfield County is required. Occasionally, the position requires travel for site visits, trainings, or other meetings. TECHNOLOGY AND EQUIPMENT: Computer and relevant software applications, spreadsheets, calendars, and word processing. Will also work with calculators, telephone systems, and mobile phones. Statewide client information system (TRAILS). NOTE: This position requires a pre-employment background check, which will include a Criminal Background Check, Employment Verification, and Motor Vehicle Record. Employment is contingent upon successful completion of these items. THIS JOB DESCRIPTION DOES NOT CONSTITUTE AN EMPLOYMENT AGREEMENT. Nothing in this job description restricts Garfield County’s ability to assign, reassign or eliminate duties and responsibilities of this job at any time. It does not prescribe or restrict the tasks that may be assigned. This job description describes the County’s current assignment of essential functions. Those functions may change at any time as the needs of the County change or for other reasons deemed appropriate by the County. The Colorado Department of Human Services is statutorily responsible for Colorado Emergency Support Function (ESF) #6, based on the?State Emergency Operations Plan. The ESF #6 functions address mass care, emergency assistance, housing, and human services. When an emergency or disaster is declared all DHS employees may be required to perform job duties associated with these ESF #6 requirements   Full-Time/Part-Time Full-Time   Location Rifle, Colorado.   Benefit Information To view the complete benefits information, please visit https://www.garfieldcountyco.gov/human-resources/benefits-brochure/   Hiring Range $20.12 - $24.14   Full Pay Range $20.12 - $28.16   Driving Classification Marginal   Number of Openings 1   Exempt/Non-Exempt Non-Exempt   Req Number HUM-26-00008   Open Date 4/3/2026   About the Organization Garfield County, Colorado consists of rugged alpine vistas and high desert mountains in the Rocky Mountain region, which dwells along the Continental Divide. Garfield County is located in western Colorado, where outdoor recreation opportunities abound, including hunting, fishing, hiking, rafting and kayaking, biking, skiing and snowboarding. It is home to the second largest designated wilderness area in Colorado - the Flattops Wilderness, the world's largest mineral hot springs pool, a popular family ski resort, and Hanging Lake, designated as a National Natural Landmark by the Secretary of the Interior in 2011.   EOE Statement Garfield County is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.   This position is currently not accepting applications. 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