Job Summary:
The Lead Medical Assistant collaborates with the Administrator in an office setting to
ensure quality patient care.
Essential Job Functions:
· Under the direction and supervision of the Administrator provides a leadership
role amongst the medical assistants
· Monitors patient flow
· Manages maintenance of equipment
· Set up and pull reports on Bardy dx patients.
· Ensure HIPPA guidelines are always followed.
· Oversees and coordinates the MA tasks in the clinical department.
· Monitor the performance of the department.
· Maintains and implements all policies and procedures set in place.
· Ensure quality measures assigned are met for each patient
· Referral/Radiology tracking for assigned provider
· Willing to take on additional tasks/work while continuing to manage daily workflow
· Assist the Administrator with any and all tasks related to the MAs as needed.
· Training for onboarding staff.
· Provide guidance to staff members; including changes in policies and procedures
implemented.
· Direct, supervise, and coach clinical staff. Work closely with MAs to understand
needs and resolve issues.
· Lead daily prioritization of provider's appointment day sheets and patient’s
needs.
· Close out all patient laboratory insurance claims/issues with
Sunrise/Quest/LabCorp/Toplab.
· Communication/Relationship with laboratory representatives to ensure office
supply needs, patient lab processing, coding, and billing issues.
· Liaison for communication with the Practice Administrator for needs and
concerns.
· Vaccine inventory within Powerchart and refrigerator.
· Provide Clinical Supply orders and oversee the receipt of shipping and inventory.
· Log sheet maintained for Multi-vial dosage injections, exam rooms, crash cart
medications, Sample medications, AED, Eyewash station, Refrigerator, and Freezer. · Performs other related duties, which may be inclusive, but not listed in the job description.
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