Job description
Main Duties
· Both light and deep room cleaning as requested, including but not limited to: beds, laundry, trash removal, bathroom sanitization, removal of dishes, dusting, polishing, tracking usage, and replacing amenities (soaps, tissues, napkins, glasses, pens, etc) by established Troutbeck standards.
· All work is performed at Troutbeck with special attention to detail and precise placement of items. The position requires someone with the ability to remember the placement of décor and a good eye to note things like dust, minor stains, or items that were moved.
· Refreshers and Turndown service are performed daily.
· Cleaning of all common areas across the property as requested.
· Best-in-class customer service is essential in this role, responding to guests’ requests in real-time, politely and professionally.
· In real time, report to management on any observed issues or unusual activities observed during your work.
· All other duties as assigned.
Requirements
· Cleaning experience is preferred but not required. We provide paid training for all, even those new to housekeeping but with a passion for cleanliness.
· You must be able to clean both high furnishing molding and shelves/beams as well as under furnishing with a full range, including kneeling repeatedly daily.
· You must have flexible availability to work.
· You must be able to move independently around the grounds, including on gravel paths.
· You must be able to lift items to 50 lbs. as needed.
Who You Are
· You are a naturally service-minded and collaborative individual. You are always willing to jump in, roll up your sleeves, and help any department with any task. ‘Not my job’ is not in your vocabulary.
· You are a professional both in presence and appearance. You easily build and maintain relationships with managers, peers, and the public alike. You understand what it means to be a Brand Ambassador!
· You are a proactive problem solver who understands that different mindsets and backgrounds lead to better solutions.
· You are punctual and accountable. You know that responsibility and reliability are key to success.
· You are a team player. When one of us succeeds, we all succeed!
Job Type: Part-time
Pay: From $18.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Shift:
- Evening shift
- Morning shift
Work Location: In person
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