Important Information Regarding Application Process: Please note that we do not accept resumes and encourage applicants to include work history on our formal application available via the "Apply Now" link. *Data from a resume cannot be downloaded into an application. We invite you to view additional job opportunities at https://www.fsbank.com/about/join-us/.
SUMMARY
First Security Bank is seeking a professional, energetic, and team-oriented individual to join our team as a Loan Assistant! If you are passionate about serving our Arkansas communities and want to be part of a dynamic, service-driven team, we encourage you to apply!
In this role, you will provide administrative and operational support to loan officers and lending staff. You will be responsible for preparing loan documentation, verifying applicant information, maintaining accurate records, and ensuring compliance with banking regulations. This position requires on-site work.
QUALIFICATIONS | EDUCATION | EXPERIENCE | SKILLS
To perform this job successfully, an individual must be able to execute each essential duty satisfactorily. The items listed below are representative of the knowledge, skill, and/or abilities necessary for this position.
- Must be at least 18 years of age.
- High School Diploma or GED is required.
- 1-3 years' banking preferred.
- Previous experience in general administration skills, which include keeping an office organized and running efficiently, is preferred.
- Proficiency with Outlook, Word, Excel, typing, 10-key, and utilization of the internet is required.
- Commitment to demonstrating Core 5 values with customers and coworkers.
HOURS OF AVAILABILITY: Regularly Scheduled Hours/Week: 40(+) hours per week | Monday - Friday 8:00am - 5:00pm | *Extended working hours may be required.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Prepare and review loan documentation for consumer, commercial, and real estate loans and serve as a liaison to ensure accurate exchange of information.
- Coordinate loan closings and ensure required documentation meets regulatory and audit standards.
- Facilitate communication between Loan Officers, customers, appraisers, attorneys, branch staff, title companies, insurance providers, and other third parties.
- Assist with administrative tasks such as file management, data entry, reporting, and ensuring loan files are in compliance.
- Protect all customer information and bank operations through strict confidentiality.
- Operate computer software and equipment, telephone, scanner, and copier, and develop proficiency with internal bank software, FCM/ImageCentre, and Loan Operations Platform will be required.
- Maintain reliable transportation, punctual attendance, and the ability to work on-site with occasional extended hours when necessary.
- Additional duties may be assigned by management.
SUPERVISORY RESPONSIBILITIES: None
SOFT SKILLS
Foster a culture that values high ethical conduct, critical thinking, problem-solving, engagement, teamwork, and provides exceptional service. Establish positive and productive work relationships that provide honest feedback that generates trust.
PHYSICAL DEMANDS
Possess sufficient mobility to work in a standard office setting. Perform repetitive hand, arm, wrist, and finger movements while handling currency, documents, and/or office equipment. Substantial time may be spent on the telephone, operating computers, reaching, sitting, and/or standing while occasionally stooping, kneeling, or crouching. The employee must have the ability to speak and hear well enough to carry on customer interactions, conversations, and presentations both in person and over telecommunications. Have near/far visual acuity to identify customers, currency, and reading materials in printed or electronic formats. The employee must occasionally lift and move up to 10 pounds.
The work environment described here is representative of what an employee encounters while performing the essential functions of this job successfully. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
MENTAL DEMANDS
The duties of this position require the ability to maintain attention to detail and complete work projects accurately in a short amount of time, despite interruptions. The employee must be able to interact with customers/coworkers in a calm and patient manner and maintain confidentiality and professionalism in all situations. The employee must be able to use basic mathematical skills, including adding, subtracting, multiplying, and dividing numbers. The position also requires the ability to read and interpret documents and draft routine written communications.
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