Share Email Opening Title Family Resource Navigator  Category Healthcare Professional Opportunities   Req Number HEA-26-00015   Open Date 2/13/2026   Number of Openings 1   Department Inpatient Rehab & Complex Continuing Care Service  Work type Regular Part-time  Salary band Band E ($36.03 - $45.03/hr)  FTE 0.6  Posting Close Date 02/27/2026  Description Join us in building a world of possibility! Holland Bloorview Kids Rehabilitation Hospital is Canada’s largest pediatric rehabilitation hospital, and a top 40 Canadian research hospital. Serving over 9,000 families annually in both inpatient and outpatient programs and services, Holland Bloorview is renowned for its expertise in partnering with clients and families to provide exceptional care and is the only organization to ever achieve 100 per cent in three successive quality surveys by Accreditation Canada. Holland Bloorview’s vision is to support the most meaningful and healthy futures for all children, youth and families. We are an academic hospital, fully affiliated with the University of Toronto. All clinical staff are expected to contribute to the academic agenda through one or more of the following activities: supervising students, teaching, academic service, scholarship and research. Holland Bloorview has won numerous awards including Greater Toronto's Top Employers, Canada's Top Employers for Young People and Canada's Most Admired Corporate Cultures. We offer an inspiring, inclusive, innovative, and collaborative work environment with competitive compensation and benefit packages and programs that support ongoing learning and professional growth.  The Position The family resource navigator supports the work of the Access and Flow team by assisting families in finding and utilizing resources available to them. This service supports Holland Bloorview inpatient parents/caregivers and clients who require help to apply for resources that can address their healthcare-related costs, as well as other specific needs. The resource navigator provides assistance with form completion and the gathering of documents in order to apply for several different types of resources. Applications can be a long, hard and intimidating process for families; this role helps minimize this stress by supporting inpatient clients and families, allowing them to focus on planning with their care teams and their own well-being. The resource navigator will have the ability to connect with clients and families using a strength-based and solution-focused approach and to recognize their unique needs. This role will report to the Manager, Client Access and Flow. Requirements: Bachelor’s degree in a social service (Social Work preferred) or healthcare related field (the following may substitute: associate’s degree in a social service or healthcare related field with an additional two (2) years of directly related experience. Experience in healthcare setting (preferred) Ability to work effectively/collaborate with many different disciplines/co-workers Ability to have a flexible work schedule including some evenings Experience in completing government funding application: Assistance for Children with Severe Disabilities (ACSD), Special Services at Home (SSAH), Ontario Disability Support Program (ODSP), etc. Knowledge and experience in accessing other types of resources: Easter Seals, Wheel-Trans applications, charitable foundations (Jennifer Ashleigh, etc). Ability to anticipate next steps, be proactive and collaborate with team members Ability to use integrated technology platforms and virtual care coordination tools Ability to use good judgment and problem-solving skills, able to effectively respond to difficult situations and resolve conflicts Ability to work independently in a fast-paced environment Excellent written and verbal communication skills Ability to organize and prioritize workload; effective time and task management skills in achieving program initiatives and priorities Ability to successfully complete tasks with little or no supervision.   About the Organization Holland Bloorview Kids Rehabilitation Hospital creates a world of possibility by supporting children and youth with disabilities, medical complexity, illness and injury. All of our work is guided by our strategic plan, Transformative Care, Inclusive World: Holland Bloorview 2030. The plan: https://strategicplan.hollandbloorview.ca/ To get a glimpse as to who Holland Bloorview is, we invite you to watch the Together We Dare. Video: https://www.youtube.com/watch?v=d3c-FszREUk Holland Bloorview is committed to fostering a climate of inclusion, diversity, equity accessibility, and anti-racism (IDEAA). This commitment is central to, and mutually supportive of, our research excellence mandate. We welcome and respect the diversity of all members of our community and we seek to create an inclusive culture for our clients, families, research scientists, staff, participants, trainees, volunteers, trustees, and partners. To help in our journey towards fully reflecting the communities we partner with, we welcome and encourage applications from Black individuals and other racialized persons, Indigenous Peoples, women, persons with disabilities, LGBTQI2SA+ persons, and others who may contribute to further diversification of ideas within our community. Holland Bloorview is committed to fair assessment of a candidate's abilities, and consideration for diversity of thought, method, and experience, including non-traditional career paths. In accordance with the Accessibility for Ontarians with Disabilities Act, accommodation will be provided throughout the recruitment process to applicants with disabilities. Please notify us of any accommodations that you require by contacting humanresources@hollandbloorview.ca or 416-425-6220.   This position is currently not accepting applications. 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