Position Title: Operations Project Analyst
Title of Supervisor: VP Operations Administrator
Grade: 11-12 ($32.00 to $36.50)
River Valley Community Bank is a premier community bank, committed to meeting the needs of our clients with relationship-oriented products and services while creating an environment for our employees to develop and prosper producing enhanced shareholder value. At our bank you will be part of a welcoming and collaborative team, all of whom take great satisfaction in the confident and efficient delivery of banking solutions that drive an exceptional client experience. We take great pride in the trust we have earned and relationships we have established with our customers. We are also proud of and support our employee involvement in community activities and volunteerism in the markets we serve.
Summary of Position:
The Operations Project Analyst will support the Operations Administrator focusing on detail-oriented, organized, analytical projects. This role is crucial in ensuring efficient and compliant banking operations. This position will be responsible for operations activity reviews, ensuring compliance with regulatory requirements and mitigating potential risks; supporting strategic initiatives; maintaining accurate records and documentation; process, solve, assist, research, and/or answer problems or inquiries in a timely manner; and special projects across the bank. In this role there will be collaboration with departments across the bank to drive project completion, improve processes, perform or assist with audits, and enhance overall bank performance.
Duties and Key Responsibilities
Account Maintenance
- Image all existing bank deposit accounts.
- Conduct thorough reviews of all accounts while imaging and of prior day account maintenance for completeness, accuracy and compliance with regulatory standards.
- Verify that customers were properly identified before account maintenance was completed.
- Closed account review.
- Review all branches' marketing material to ensure it is up-to-date.
- Ensure compliance with anti-money laundering (AML), know-your-customer (KYC), and other regulatory requirements
- Identify and escalate potential risks or suspicious activity.
- Identify discrepancies and collaborate with branch personnel or customers to resolve issues.
- Monthly Operations Certification
Auditing and Compliance
- Perform periodic audits of banking operations to ensure adherence to internal procedures, procedures reviews, and update of procedures
- Identify compliance gaps, report findings, and recommend corrective actions.
- Assist in preparing for internal and external audits, including compiling necessary documentation.
- Stay up to date with changing regulatory requirements and industry trends.
- Perform operational certifications as assigned.
Project Management
- Participate in projects aimed at improving operational processes and system enhancements.
- Meet project plans, set milestones, and track progress to ensure timely delivery.
- Participate in system testing and change management processes.
- Complete account adjustments/payments during projects as directed.
OTHER DUTIES
- Build or assist in building workflow designs.
- Unlock users/password reset.
- Complete monthly KPI report.
- Assist with facility maintenance.
- Process OTEs as directed.
- Security Binder Maintenance.
- Assist with training.
This job description is not intended to be all-inclusive. The employee may perform other duties as assigned to meet the ongoing needs of the organization. The job duties and supervisor reporting relationship are subject to change.
Qualifications
- 5+ years of experience in bank operations, compliance, risk management, or a related field.
- Strong regulatory knowledge to include AML/CIP regulations, and industry guidelines.
- ?Highly proficient in new account opening with a deep understanding of consumer and all business entities documentation requirements.
- ?Familiarity with financial institution software and systems.
- Ability to participate in and lead projects.
- ?Excellent analytical and problem-solving skills.
- Attention to detail and organizational skills.
- Ability to work independently and collaboratively.
- Effective communication and interpersonal skills.
- Proficient in data analysis and reporting tools (Excel, SQL, or similar).
- Ability to maximize usage of Microsoft Office.
Education
?High school diploma or equivalent required.
Compensation
Base salary commensurate with experience and standard employee benefits package
Work Environment
Office environment requires sitting and/or standing for one or more continuous hours, travel to various branch locations.
|
Click here for technical assistance.
