Share Email Opening Title Front Desk Supervisor- Fertility   EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.   Description Role Overview As the Front Desk Supervisor, you are the heartbeat of our high-volume fertility clinic. This role is critical in ensuring a compassionate, efficient, and professional experience for patients navigating their fertility journey. You will lead a dedicated team of receptionists, overseeing all front-end administrative operations and ensuring the office runs seamlessly. Core Responsibilities Leadership & Team Management Supervise & Mentor: Lead the front desk team, providing daily guidance and ensuring all staff deliver exceptional patient service. Scheduling: Coordinate and manage front desk employee schedules to ensure adequate coverage during peak hours. Training: Onboard and train new hires on clinic protocols, EMR systems, and the nuances of fertility patient care. Process Improvement: Maintain a highly productive office environment by identifying and resolving workflow bottlenecks. Patient Experience & Reception Oversight Patient Greeting: Ensure every patient is greeted warmly, creating a supportive environment for those in sensitive situations. High-Volume Communication: Oversee the management of multi-line phone systems and TEAM chats, ensuring calls and messages are answered promptly and directed appropriately. Appointment Management: Monitor patient appointments and proactively update EMR schedules to minimize wait times. Administrative & Clinical Support Correspondence & Documentation: Manage incoming/outgoing faxes, sort and distribute mail, and maintain digital filing via the EMR. Operational Support: Monitor office supplies, prepare meeting materials/handouts, and maintain the cleanliness and organization of the office. Administrative Tasks: Assist management with calendar keeping, meeting coordination, and various day-to-day operations.   Category Medical Receptionist   Exempt/Non-Exempt Non-Exempt   Location Island Fertility - Fertility   Full-Time/Part-Time Full-Time   Position Requirements Experience: Previous experience as a medical receptionist in a high-volume physician practice is highly preferred. Technical Skills: Advanced computer proficiency, including experience with Microsoft Word, Excel, and Electronic Medical Records (EMR). Medical Knowledge: Strong understanding of medical terminology, coding, and insurance verification/referral processes. Skills: * Excellent verbal and written communication skills. High level of accuracy and extreme attention to detail. Strong organizational and multitasking abilities in a fast-paced environment. Preferred Attributes Empathetic Approach: Ability to handle sensitive patient information and interactions with discretion and compassion. Flexibility: Adaptability to changing schedules and clinic needs. Leadership Presence: A professional demeanor that inspires confidence in both staff and patients   Shift Days   Tags Full time, rotating weekends and holidays.   Salary Range   Position Front Desk Supervisor- Fertility   Open Date 1/21/2026   This position is currently not accepting applications. To search for an open position, please go to http://SBADMINISTRATIVESERVICESLLC.appone.com WE ALSO RECOMMEND Other Jobs Within Same Category Medical Receptionist in Centereach, NY Posted on: 2/12/2026 [Apply Now] Medical Receptionist- Island Fertility in Commack, NY Posted on: 2/11/2026 [Apply Now] Medical Receptionist in Nesconset, NY Posted on: 2/5/2026 [Apply Now] Medical Receptionist in Smithtown, NY Posted on: 2/5/2026 [Apply Now] Medical Receptionist in Southold, NY Posted on: 2/5/2026 [Apply Now] Other Jobs Within 60 Miles Registered Nurse-MHL in Amagansett, NY Posted on: 1/8/2026 [Apply Now] LPN-Pediatrics in Bohemia, NY Posted on: 2/12/2026 [Apply Now] Registered Nurse/PGT Coordinator in Commack, NY Posted on: 2/11/2026 [Apply Now] Reproductive Endocrinology and Infertility Nurse /3rd Party Reproduction Nurse Coordinator in Commack, NY Posted on: 2/11/2026 [Apply Now] Fertility Nurse/Cycle Coordinator in Commack, NY Posted on: 2/11/2026 [Apply Now] Follow us

 

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