**Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
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Education and/or Experience Requirements
Customer Service Orientation
Accuracy and reliability
Time management and adaptability
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Professional Skills
A strong commitment to high quality customer service
Strong attention to detail and organizational skills
Effective written and verbal communication skills
Ability to handle confidential information with discretion
Proficiency with Microsoft Office, particularly Excel and Word
Ability to work independently and as part of a team
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Reasoning Ability
Ability to calculate figures and amounts for students
Ability to define problems, collect data, establish facts and draw valid conclusions.
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Work environment and physical functions
This position is located in an office environment. Generally, an employee needs to be able to sit, stand, and navigate within the office area. The office equipment either individually used or shared with a department is the responsibility of all employees.
Preferred:
Prior experience in financial aid, student accounts, or higher education office
Familiarity with FAFSA, federal and state aid programs
Experience with student information systems
Bilingual – English and Spanish
****Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. ****
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