Share Email Opening Apply Now Title Medical/Main Receptionist - Casual Openings (Job Inventory)  Full-Time/Part-Time Casual   Status   Opportunities Available Casual hours are available almost immediately   Category Integrated Health Services   Open Date 1/5/2026   Close Date   Description The Medical/Main Receptionist provides reception support to clients and visitors to Carlington CHC. This role supports staff across the centre and serves as a key member of the integrated health services team by facilitating client access to services in a professional, courteous manner, promoting the Centre’s client-centred approach to care. The Medical/Main Receptionist operates and maintains appointment scheduling and electronic chart management systems in support of clinical and administrative workflows. Medical Reception Services Responds to incoming calls to Primary Care, taking messages, setting up appointments with practitioners or referring to the nurse or other Primary Care staff as appropriate. Greets incoming clients or visitors, provides accurate information in response to inquiries. Obtains necessary client’s documentation to facilitate data entry. Maintains a general awareness of the flow of clients and their waiting times, and may prepare clients for their appointments. Completes necessary client registration documentation, ensuring accurate entry into the electronic medical record (EMR) Records and routes lab and diagnostic reports to the appropriate provider through the electronic medical record (EMR). Support IHS management with unplanned absences monitoring schedule and inboxes coordination when required and notifies clients with early appointments if cancellations are necessary.   General/Main Reception Duties Greet, inform, and direct clients to programs and activities offered across the Centre. Maintains a general awareness of the flow of clients and their waiting times. Receives and securely routes incoming clinical and administrative faxes in accordance with PHIPA and Centre privacy policies. Receives, sorts, and distributes incoming administrative and clinical mail in accordance with confidentiality and privacy requirements. Initiates Centre-approved crisis response and safety procedures when required Maintains public information areas (kiosks, pamphlet racks, bulletin boards). Schedules room and resources bookings and ensures information for proper set up of rooms is included. Schedules rooms and shared resources, ensuring setup requirements are clearly documented to support clinical, program, and meeting needs centre wide. Monitors the Millennium Learning Centre (MLC) computer area, including sign-in/sign-out, basic troubleshooting, and ensuring appropriate client use of shared resources.   Clerical and Secretarial Support Opens and distributes incoming mail, addressing outgoing mail, and handles all drop offs and Receives, sorts, and distributes incoming administrative and clinical mail, and processes outgoing mail, drop-offs, and pick-ups in accordance with confidentiality and privacy requirements. Provides clerical and administrative support to HIS/Centre’s staff, including document preparation, photocopying, and secure faxing. Maintains and updates client electronic medical records (EMR), including scanning and uploading all results, requisitions, and correspondence into the appropriate sections.   Position Requirements Education Secondary school diploma. Medical Secretary Certificate or equivalent relevant work experience in a primary care clinic required. Additional training in computer software applications and relevant administrative skills. Professional Experience Three to five years full-time medical reception experience in a primary healthcare setting. Experience with reception and clerical support to health professionals, e.g., maintaining medical files, working reception equipment, booking appointments in a busy environment. Experience in a non-profit, community-based organization Experience and interest in working with multidisciplinary teams of health professionals. Key Competencies Excellent interpersonal and communication skills, oral and written, in English. Excellent telephone communication skills using a multi-line telephone system. Knowledge of and proficiency in general office procedures and practices; excellent organizational skills. High level of organizational and time management skills in a fast-paced environment. Demonstrated ability to prioritize, to be flexible, and to meet deadlines. Demonstrated ability to model “client-centred” service delivery. Demonstrated ability to work in a diverse, multi-cultural, multi-disciplinary team environment. Demonstrated proficiency in the use of computers and various software applications, including Microsoft Office programs, client database software, and electronic record keeping in a client-service setting Linguistic Profile This position falls within Carlington CHC’s designation under the French Language Services Act of Ontario. Fluency in English is required. Fluency in French is required at Level (Advanced +) for oral expression/comprehension and Level (Intermediate) for written expression. Fluency in another language relevant to our client population is an asset. Personal Suitability Sensitivity to the needs of marginalized and diverse clientele. Commitment to health promotion concepts, strategies, and philosophy. Commitment to community-based health care and social services, and strength-based philosophy and practices. Other Availability to work one regular evening per week, as well as occasional weekends if required.   Salary Range $21.87 - $26.36 per hour   Reports to Front-Line Client Services Coordinator   Position Main Medical Receptionist   Post Internal Days 0   Created By Brittany Bourdon   Number of Openings 1   Number Filled 0   Exempt/Non-Exempt Non-Exempt   Hiring Manager(s)   Req Number INT-26-00001   Location Carlington CHC   About the Organization Carlington Community Health Centre is a non-profit organization that puts today's most pressing health care challenges at the heart of their service delivery. We turn to the best professionals and employees to help improve the health and well-being of our community. We build trusting relationships with our clients and deliver quality services through a wide range of health and social services to parents and children, youth and teens, adults, and seniors. We look to help community members resolve problems and advance concerns in the community by providing organizational support and advocacy assistance to local groups and associations. Our mission is to improve, support and promote the health and well-being of the people and diverse communities we serve!   EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. CCHC is committed to equity, diversity and inclusion. We welcome and encourage applications from the BIPOC, LGBTQ+ communities and persons with disabilities. If the application link is not working, please visit our LinkedIn page to submit your application. Thank you!   French Job Description None Specified  This position is currently accepting applications. Apply Now

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