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Title

Access and Registration Specialist 

About the Organization Catholic Charities, Diocese of Trenton is a faith inspired non-profit organization, mission-driven, family-friendly, and passionate about services to our communities. We offer a wide variety of exciting career opportunities in the areas of Direct Care, Clinical, Fundraising, Human Resources, IT, Finance, Marketing, and Nursing. When you join us, you can expect a true focus on work-life balance, rewarding career, competitive salaries, and comprehensive benefit programs. Some of our benefits include: generous paid holidays, vacation, and sick time; Employee Assistance Program, excellent health & pension plans; Public Student Loan Forgiveness program; and wide array of training and staff development opportunities to earn on-site CEUs. Catholic Charities is an Affirmative Action / Equal Opportunity Employer, fostering a diverse and inclusive environment for staff as well as for people seeking assistance.

To learn more about the agency, please visit our website at: www.catholiccharitiestrenton.org. For frequently asked questions, please click here: https://www.catholiccharitiestrenton.org/careers/frequently-asked-questions/  
Req Number DIR-25-00147  
Location BHS - Clinton Avenue (Trenton, NJ)  
Full-Time/Part-Time Full-Time  
Number of Openings 1  
Category Direct Care - Professionals / Paraprofessionals  
Description

 

JOB SUMMARY:

Coordinates pre-intakes, registration process, and case management linkage to appropriate community services for the behavioral health programs of Catholic Charities, Diocese of Trenton.

DUTIES AND RESPONSIBILITIES:

  • Receives and screens initial requests for services offering guidance with crisis navigation to internal and external parties as appropriate.
  • Collects pre-intake information, financial information, verification of benefits, schedules intake appointments, and implements follow-up for appointments not kept or canceled appointments.
  • Coordinates intake scheduling and referrals with managers, clinicians, and clerical staff when appropriate.
  • Working a flexible schedule, assuring department coverage Monday-Friday 8am to 8pm, Saturday –Sunday 9am to 6pm.
  • Enters data into Electronic Health Care System database.
  • Participates in evaluating overall service effectiveness.  Reports all areas of concern or needs for development to the Manager of Access to Care.
  • Provides case management linkage for consumers to appropriate community services.
  • Independently completes projects identified to enhance the departmental services.
  • Reviews psycho-social materials to determine appropriate level of programming.
  • Knowledge of various insurances to facilitate linkage to services.
  • Ability to adequately explain benefit information to staff and consumers.
  • Provide detailed description of agency programs to consumers and referral sources.
  • Coordinate follow-up with referral sources concerning linkage.
  • Other duties as required.

 

 
Position Requirements

 

KNOWLEDGE/SKILLS/ABILITIES:  Good verbal and written communications skills, Basic working knowledge of MS Word and Excel. Previous insurance knowledge and/or related work experience preferred. Bi-lingual encouraged, but not mandatory.

EDUCATION:  Associate’s degree in Business, Communications or Human Behavioral Science such as social work, psychology, sociology, guidance and counseling and child development. Salary commensurate with education/experience.

 
Exempt/Non-Exempt Non-Exempt  
Weekly Work Hours 40  
Proposed Salary $36,000-$45,000 annually  
Schedule 7 days (shift work to cover 8:00AM to 8:00PM 

This position is currently accepting applications.

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