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Title

Program Assistant, CEP  

Category Administrative and Clerical  
Req Number ADM-25-00025  
Open Date 11/6/2025  
Number of Openings 1  
Department Centralized Equipment Pool 

Work type Temporary Full-Time 

Salary band Band C ($28.25 - $35.31/hr) 

FTE 1.0 

Posting Close Date 11/14/2025 

Description

Join us in building a world of possibility! Holland Bloorview Kids Rehabilitation Hospital is Canada’s largest pediatric rehabilitation hospital. We are a top 40 Canadian research hospital that is fully affiliated with the University of Toronto, and we serve over 9,000 families annually.

Our vision is to support the most meaningful and healthy futures for all children, youth and families. Providing both inpatient and outpatient programs and services, Holland Bloorview is renowned for its expertise in partnering with clients and families to provide exceptional care and is the only organization to ever achieve 100 per cent in three successive quality surveys by Accreditation Canada.

Holland Bloorview has won numerous awards including Greater Toronto's Top Employers, Canada's Top Employers for Young People and Canada's Most Admired Corporate Cultures. We offer an inspiring, inclusive, innovative, and collaborative work environment with competitive compensation and benefit packages and programs that support ongoing learning and professional growth.

The Position:
The Centralized Equipment Pool (CEP) Program Assistant position provides support to the Director, Manager and the rest of the CEP team. CEP is operated by Holland Bloorview and is located at 57 Colville Rd, Toronto, ON. CEP supports 27 Augmentative and Alternative Communication (AAC) clinics across Ontario providing communication equipment to clients.

Key Responsibilities

  • Oversees the reception and handles phone inquiries (general, client payments, etc.)
  • Handles the receipt, opening, and distribution of mail and faxes
  • Completes bi-weekly payroll through the Meditech system and responds to payroll inquiries and requests
  • Adds new clients into the 4D information system when needed
  • Receives, charges, and records payments
  • Checks the general information and electronic requisition email addresses daily
  • Oversees month-end mailing including folding and stuffing mailouts
  • Supports collections (accounts receivable) of lease and sales clients, and assists the Lease Coordinator and Purchasing Agent on some of their duties when needed
  • Prepares meeting agendas and meeting minutes
  • Oversees and regularly updates the AAC clinic staff list and the Clinic Mandate list
  • Submits electronic claims and invoices to ADP (lease and purchase) and provides necessary follow-up with the clinic when required
  • Provides vacation coverage for Leasing Coordinator and Purchasing Agent when needed
  • Assists the education team with the organization and running of workshops
  • Oversees education course registrations payments working closely Finance team
  • Checks completeness of Individual Authorizer (IA) applicants
  • Sends course completion letters/certificates to clinicians as directed by the Educationvteam
  • Files client documents and other duties as assigned

Qualifications

  • Office Administration or Administrative Assistant diploma or certificate
  • Minimum of 3 years administrative experience ideally in a health care setting
  • Strong customer service background with some knowledge of basic accounting principles, and practices.
  • Excellent communication skills both oral and written
  • Fully proficient with Microsoft Office (e.g., Word, Excel, Power Point)
  • Meditech software experience an asset
  • Flexible and able to balance multiple priorities with a strong attention to detail
  • Strong interpersonal skills and ability to work independently and as part of a team
 
About the Organization Holland Bloorview Kids Rehabilitation Hospital creates a world of possibility by supporting children and youth with disabilities, medical complexity, illness and injury. All of our work is guided by our strategic plan, Transformative Care, Inclusive World: Holland Bloorview 2030. The plan: https://strategicplan.hollandbloorview.ca/

To get a glimpse as to who Holland Bloorview is, we invite you to watch the Dear Everybody, This is Holland Bloorview video. Video: https://www.youtube.com/watch?v=kbp-WhflXXo&feature=youtu.be

Holland Bloorview is committed to fostering a climate of inclusion, diversity, equity accessibility, and anti-racism (IDEAA). This commitment is central to, and mutually supportive of, our research excellence mandate. We welcome and respect the diversity of all members of our community and we seek to create an inclusive culture for our clients, families, research scientists, staff, participants, trainees, volunteers, trustees, and partners. To help in our journey towards fully reflecting the communities we partner with, we welcome and encourage applications from Black individuals and other racialized persons, Indigenous Peoples, women, persons with disabilities, LGBTQI2SA+ persons, and others who may contribute to further diversification of ideas within our community. Holland Bloorview is committed to fair assessment of a candidate's abilities, and consideration for diversity of thought, method, and experience, including non-traditional career paths.

In accordance with the Accessibility for Ontarians with Disabilities Act, accommodation will be provided throughout the recruitment process to applicants with disabilities. Please notify us of any accommodations that you require by contacting humanresources@hollandbloorview.ca or 416-425-6220.  

This position is currently not accepting applications.

To search for an open position, please go to http://hollandbloorview.appone.com



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