Share Email Opening Title Sales Support Representative  Req Number SAL-25-00002   Position Sales Support Representative   Category Sales and Marketing   Full-Time/Part-Time -unspecified-   Shift -not applicable-   Location Sales   About the Organization Edge Plastics Inc. is an injection molding manufacturing company located in Mansfield, Ohio. We manufacture household, commercial, recreational, and industrial storage containers for large and small retailers across the United States and Canada. It's an exciting time at Edge! Our company is growing and reinvesting in high-efficient machinery and automation equipment while expanding product lines as we continue to capture market share. At Edge, we strive to develop and foster a culture that is welcoming, collaborative, and performance based. Our people are our core and we are passionate about their success!   Description Position Name: Sales Support Representative Reports to: Vice President of Sales FLSA Status: Salaried Non-Exempt Supervises Others: No Position Summary: The Sales Support Representative provides administrative and logistical support to the sales team. This position will be responsible for supporting the Vice President of Sales and the Outside Sales Account Manager through development and maintenance of customer and product data as well as creative sales support.   Job Responsibilities: The list is a comprehensive list meant to represent the most common or important duties of the position. Other duties may be required and/or assigned as needed. Review daily customer service and sales inquiries via Outlook. Independently responds and determines when to refer to VP of Sales and Marketing (VP). Answer sales and customer inquiries for general information, addressing and resolving customer concerns or questions while working with sales team Review orders for adherence to shipping guidelines, pricing agreements and proper shipping instructions with sales team. Takes and maintains product pictures and maintains excellent organization for speedy retrieval from shared drive. Coordinates with third party marketing teams as necessary. Executes annual insurance certificates requirements for existing customers and communicates according to retail customer requirements. Document how to execute compliance for each customer. Prepares new vendor agreements for VP and CFO review by populating fields with basic company information, address, shipping information, etc. Submits new vendor agreements to CFO and VP to consider payment terms, discounts, and other critical issues. Files signed agreements electronically on shared drive for easy retrieval. Assists the VP in creating and updating MENU (products and prices) incorporating creativity to capture client interest and clarity. Menu to be updated quarterly (or more often as needed). Assists the VP in the creation of catalogs, marketing materials and periodic electronic marketing. Develops expertise with all retail online portals for item set up and maintenance for in-store and web based sales. Documents process and files in appropriate customer folder. Assists the sales team with meeting scheduling, planogram set development, marketing presentations and sales reports. Document all pricing sheets and price changes creating a quick reference for executive team. Organizes samples and maintains an inventory of available products. Notifies the production team of sample needs avoiding emergency requests. Works with the Edge Plastics team to execute the shipment of samples to customers and prospects. Maintains a working knowledge of all products. Assists the sales team in pricing surveys collected from retail store visits via format assigned. Coordinates trade show arrangements with VP, including but not limited to the planning of booth arrangement, furniture required and samples. Packs the booth for transportation and works with the Edge Plastics team to execute timely shipment   Education and Experience Bachelor's or Associate’s Degree preferred or equivalent training/work history 2+ years' experience in administrative support, sales support and/or sales Experience in inventory/product database management Proven experience in customer service, company to company communications     Knowledge, Skills and Abilities** The Sales Support Representative must have the following skills/abilities: Proficient in Microsoft Office suite (with specific focus on Microsoft Excel and PowerPoint) along with Photoshop experience. Proficient in basic photography using phone or camera. Proficient in uploading into computer system. Exceptional organizational skills and ability to execute using computer and database resources. Ability to communicate in professional tone and manner in both verbal and written means. Ability to analyze written material, interpret needs and take appropriate actions. Ability to update leadership team in group and one and one conversations. Ability to multi-task with a high sense of urgency, ability to work independently with limited supervision.   **Edge Plastics Inc. is committed to providing equal opportunity and reasonable accommodation to employees with disabilities. Edge Plastics Inc. complies with the Americans with Disabilities Act and all other applicable federal, state, and local laws regarding disability discrimination and workplace accommodations.   EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.   This position is currently not accepting applications. To search for an open position, please go to http://EdgePlasticsInc.appone.com WE ALSO RECOMMEND Other Jobs Within Same Category -- None found -- Other Jobs Within 60 Miles Maintenance Technician in Mansfield, OH Posted on: 11/13/2025 [Apply Now] Packer / Press Operator in Mansfield, OH Posted on: 9/9/2025 [Apply Now] Injection Molding Process Technician in Mansfield, OH Posted on: 12/29/2025 [Apply Now] Assistant Processing/Molding Manager in Mansfield, OH Posted on: 12/18/2025 [Apply Now]

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