Public Space Logistics & Response Manager
The Horticultural Society of New York (The Hort) seeks a Public Space Logistics & Response Manager to oversee the maintenance, logistics, and rapid response needs of public spaces, plazas, and Open Streets. Reporting to the Director of Public Space, this role ensures that each site remains safe, functional, and welcoming year-round through proactive facilities management, coordination of repairs, and emergency response during severe weather events. The ideal candidate brings a balance of hands-on operational knowledge, strong organizational skills, and the ability to lead coordinated responses across multiple sites and teams.
Responsibilities Include:
Operations
- Under direction from the Director of Public Space, report, respond and resolve public space operational and infrastructure issues
- Manage repairs for on-site operational issues
- Work with relevant NYC agencies as directed to ensure coordinated responses to events and conditions
Snow and Severe Weather Events
- Create and deploy plans for snow and severe weather event days in public space, including but not limited to:
- Manage deployment of staff and external subcontractors when a snow event is anticipated, including overnight and weekends as needed
- Creation of maps, purchasing and deployment of supplies and materials as needed
Administrative
- Complete relevant paperwork, record keeping, data tracking and other tasks
- Manage inventory, supply ordering and snow removal supply
- Data Entry & Analysis
- Report and document snow removal across 40+ public space locations
- Support invoice management for subcontractors
Quality Control
- Create and utilize systems to develop and execute repairs as directed
- Additional tasks as assigned by management
Required Qualifications
- 1 year experience in infrastructure and facilities management or similar roles
- Superior attention to detail and organization
- Excellent communication and coordination skills
- Brings a customer service-oriented approach
- Exceptional adaptability and flexibility to role changes and developments
- Ability to handle multiple and competing priorities, exceptional delegation skills
- Ability to work independently and manage multiple projects at once
- Ability to work early mornings, evenings, overnight and/or weekends
Preferred Qualifications
- Valid NYS Driver’s License
- Experience with Zuper is a plus
- Small teams or people management experience a plus
- Microsoft Office Suite Experience (Word, Excel, PowerPoint, Teams, Outlook, etc)
- Bilingual is a plus (Fluent in English and Spanish)
Physical Requirements
- Comfort working outdoors in various weather conditions (extreme heat and cold)
- Comfortable working seated at a desk and on a computer for prolonged periods
- Ability to stand/walk for eight-hour shifts
- Ability to lift 40+lbs
- Comfort traveling throughout the city on public transportation
Benefits
The Hort offers all Full-Time regular employees a generous Paid Time Off package, term life insurance policy, and Employee Assistance Program. Pre-tax benefits include transit, Flexible Spending Account, medical, dental, and vision insurance. A 401(k)-retirement plan is available after one year of service.
Additional Details
Salary: $66,300 annual salary
Employment Classification: Full-Time Regular
Schedule: Monday-Friday 9am-5pm; This manager will be responsible for any response during weather events, including but not limited to overnight shifts.
Reports To: Director of Public Space
How to Apply
To be considered, submit your application, brief cover letter describing your interest in the role and your resume. Only complete applications will be reviewed. No phone calls.
Please be advised that due to the high volume of applicants, we can only contact candidates whose skills and background best fit the needs of the open positions. We appreciate your interest in employment opportunities at The Horticultural Society of New York.
The Hort is committed to workplace diversity and inclusion. It is an equal-opportunity employer and does not discriminate on the basis of race, ethnicity, age, religion, creed, gender, marital status, sexual orientation, disability, veteran status, political orientation, or any other characteristic protected by federal state, or local law.
We provide reasonable accommodation to qualified individuals with disabilities to enable them to perform the essential functions of the job. Reasonable accommodations are also available for these individuals during the hiring process. Please email jobs@thehort.org should you require reasonable accommodation during the hiring process.
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