The BEVERAGE SERVER/COCKTAIL WAITRESS provides an exceptional guest experience in the casino and other areas of the resort property by greeting customers, taking and delivering beverage orders, and completing payment transactions.
Greets guests promptly upon their arrival, maintaining a cheerful, courteous disposition and a professional image. Provides personalized service and uses guests’ names when known. Must have the ability to verbally articulate, pronounce and describe different varietals of these items in order to offer suggestions to guests.
Accurately enters beverage orders into the point of sale (POS) system to ensure precise preparation of the product. Delivers prepared drink to the appropriate guest upon production of the order. Circulates the assigned work area frequently to check level of guest satisfaction and to take additional orders.
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