Share Email Opening Title Technology Delivery Specialist  Category Sales   Description Job Description: Emphasis is placed on properly educating customers and ensuring that they have a strong level of comfort with the operation of the high-tech features and functions of their new vehicle. This role is not just an expert on vehicle technologies, but also an expert on delivering an outstanding customer experience. Interaction with customers goes beyond mere satisfaction. The Technology Delivery Specialist must delight every customer, every time. Job Duties Include: Assist the sales team with customer technology questions and concerns prior to purchase. Prepare and inspect the new Subaru vehicle prior to delivery to ensure the vehicle is ready to deliver to the customer. Set a realistic expectation with the customer of the length of the delivery process and offer the availability of a Love-Encore delivery. Assist consumers in personalizing their vehicle technology settings. Perform a detailed delivery to the consumer including a through explanation of the proper operation of the vehicle features and all documentation and resources available to them. Explain and enroll customers in MySubaru services. Schedule the first Service appointment. Perform Love-Encore deliveries with customers to address and solve lingering functionality questions subsequent to the purchase to ensure customer satisfaction. Update the retailer customer contact points with current Point of Purchase material. Utilize and maintain resources at the dealership to assist in technology related questions and provide information support to all dealership staff. Assist the Service department with customer technology questions and concerns on the service drive. Deliver an exceptional experience in all customer interactions. Other duties as assigned   Position Requirements Qualifications: High School diploma or equivalent Ability to grasp various technology and explain to others in a way they will understand Outgoing personality with expertise at developing relationships Ability to treat customers with courtesy, honesty and respect Strive to provide assistance with enthusiasm before, during and after customer contact Knowledge of the English language, spelling, grammar, punctuation and numbering systems Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees Working knowledge of computers and Microsoft software products Knowledge of basic math Must have a valid driver’s license Successfully pass a pre-employment drug screen, motor vehicle and background check   Hours: 40 Hours a week. Hours may vary depending on customer appointments. Must work Saturdays (Sunday and one weekday off)       Full-Time/Part-Time Full-Time   Open Date 9/26/2025   Location Lancaster County Motors Subaru   EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.   This position is currently not accepting applications. To search for an open position, please go to http://LancasterCountyMotors.appone.com

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