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Assistant Supervisor – Mortgage Recording  

About the Organization Founded more than 25 years ago, Indecomm blends intelligent automation with deep mortgage banking expertise to deliver groundbreaking mortgage innovations that help businesses optimize operations and achieve competitive advantage. Backed by a 1500-strong global workforce, Indecomm's automation-as-a-service approach benefits mortgage organizations, enabling them to offer better borrower experiences by streamlining middle and back-office operations.

Indecomm takes an automation-first approach, partnering with large and mid-sized lenders, servicers, mortgage insurers, and title companies to create efficiencies at every phase of the mortgage lifecycle. Specifically, Indecomm products and services leverage robotics process automation (RPA), supervised automation, and machine learning to tackle the industry's most complex operational challenges.  
EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.  
Exempt/Non-Exempt Exempt  
Full-Time/Part-Time Full-Time  
Location St. Paul, MN  
Description

SUMMARY:

We are seeking a detail-oriented and proactive Assistant Supervisor – Mortgage Recording to join our team in St. Paul, MN. This role supports the Supervisor in overseeing daily operations, ensuring document accuracy, and maintaining service level agreements (SLAs). The ideal candidate will have experience in mortgage recording and a passion for team leadership and process improvement

 

RESPONSIBILITIES:

  • Perform formal review and inspection of all final loan documents to ensure accuracy and completeness within designated timelines; capture all required data elements in the system.
  • Record (check-in) documents upon receipt, enter comments into the database, and monitor reports to track outstanding items.
  • File, retrieve, and ship documents to final destinations as needed.
  • Conduct audits on received documents and ensure all required data elements and comments are accurately captured.
  • Follow up via phone or email on pending or missing documentation.
  • Assist in overseeing daily activities of the Mortgage Recording team and serve as the primary trainer for new personnel.
  • Monitor project progress and team performance; manage deliverables in alignment with project plans.
  • Collaborate with internal departments to resolve document discrepancies and ensure smooth workflow.
  • Track daily production and work activity of the team to ensure optimal capacity utilization and adherence to SLAs.
  • Record and manage project issues, escalating when necessary to leadership.
  • Prepare and present reports and presentations for internal and client-facing reviews.
  • Support the Supervisor in performance coaching, quality control, and process improvement initiatives.
 
Position Requirements

 

POSITION REQUIREMENTS:

  • High School Diploma or GED required; Associate degree preferred.
  • Minimum 1 year of experience in a mortgage recording or related mortgage servicing role.
  • Prior experience in a team lead or assistant supervisory capacity preferred.
  • Strong knowledge of mortgage documents and recording processes.
  • Title experience is a plus.
  • Proficiency in Microsoft Office applications (Excel, Word, PowerPoint, Outlook); ability to learn new platforms quickly.
  • Excellent time management, organizational skills, and attention to detail.
  • Strong written and verbal communication skills.
  • Ability to work independently with minimal supervision and interact professionally with clients and internal teams.
  • Demonstrated ability to train and support team members.
  • Flexibility to work extended hours as needed.

 

EQUAL EMPLOYMENT OPPORTUNITY STATEMENT
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

 

ADA STATEMENT
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.

 

 
Req Number MOR-25-00009  
Salary Range $50k-$55k  
Position Assistant Supervisor - Mortgage Recording  
Division Post Close Hub  
Open Date 9/22/2025  

This position is currently not accepting applications.

To search for an open position, please go to http://IndecommGlobalServices.appone.com



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