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Title

Family Support Community Worker - Community Based  

Full-Time/Part-Time Full-Time  
Status Temporary, 35 hours per week  
Opportunities Available Start date: September. Contract is currently for 3.5 month with a likelihood to extend (for up to 3 years) subject to funding. Applications will be reviewed as they come in  
Category Healthy Growth and Development  
Open Date 9/9/2025  
Close Date  
Description

The Family Support Resource Worker (FSRW) works with local Food Banks to provide vulnerable families with children (between 0-18 years old) with wrap-around family support. The FSRW provides service navigation and coordination, parenting support and education, connects families and facilitates their access to early years services, family support and other social services. 

Carlington Community Health Centre serves children and families facing multiple challenges, addressing specific social determinants of health in a manner that is culturally sensitive, respectful and holistic in approach, grounded in attachment principles and a trauma-informed practices.

Program-Related Activities

  • Works with local Food Banks to connect with vulnerable families that would benefit from wrap-around family support.
  • Create and facilitate quarterly meetings with local foodbank partners to optimize program delivery, client service,  share ongoing outcomes, identify and work on solutions for any gaps or issues.
  • Create tools to track client engagement/outcomes, program outcomes, partner satisfaction.
  • Provide individual client needs assessments, action plans, one on one support.
  • Completes needs assessment and jointly identified need priorities.
  • Manages caseload (integrate/coordinate resources, crisis intervention, supportive counselling, information and referrals, supports parents, and provides advice on parenting).
  • Provides one-on-one family support focused on parenting and based on jointly identified family needs.
  • Plans and delivers programs that enhance child and family welfare, such as cooking programs, parent education in a group format and/or individually, family visits, drop-ins, and others as needs are identified.
  • Actively connects families to resources and services in the community, as appropriate.
  • Identifies high need families in service area and link to family support and related services, as appropriate.
  • Develops and maintains up-to-date resource materials relevant to families with children.
 
Position Requirements

Education

  • Bachelor’s degree in Social Work or Social Service Work with extensive experience working with parents of children 0-18yo; community development experience is an asset; or an acceptable equivalent combination of education and experience.

Professional Experience

  • Three to five year experience providing direct family support and community resources referral services to families relevant to vulnerable families with children, including for children with special needs.
  • Three to five years full-time experience providing supportive services to low income, multicultural families, and vulnerable families.
  • Experience and interest in working with marginalized and diverse clientele, such as low-income, high-needs, newcomer, and a variety of multicultural communities, presenting complex needs.

Key Competencies

  • Knowledge of child development and behaviour management.
  • Knowledge of local resources for families, children, including children with special needs, and their referral pathways.
  • Understanding of complex family dynamics and issues relevant to working with vulnerable, multi-risks parents/caregivers.
  • Ability to work independently and in a multi-disciplinary team environment.
  • Demonstrated ability to work in a multi-cultural, multi-disciplinary team environment.
  • Ability to work and establish trusting relationships with diverse families, including marginalized, low-income, multicultural, history of trauma.

Linguistic Profile

  • Fluency in English is required.
  • A second language (French and/or relevant to our client population) an asset.

Personal Suitability

  • Sensitivity to the needs of marginalized and diverse clientele.
  • Commitment to health promotion concepts, strategies, and philosophy.
  • Commitment to community-based health care and social services, and strength-based philosophy and practices.
  • Position is based within a Carlington CHC-operated childcare centre.
 
Salary Range $27.19/hour - $31.98/hour  
Reports to Child and Youth Program Coordinator  
Position Family Support Community Worker (FSCW)  
Post Internal Days 0  
Created By Brittany Bourdon  
Number of Openings 1  
Number Filled 0  
Exempt/Non-Exempt Non-Exempt  
Hiring Manager(s) Brittany Bourdon  
Req Number HEA-25-00017  
Location 900 Merivale and Community locations  
About the Organization Carlington Community Health Centre is a non-profit organization that puts today's most pressing health care challenges at the heart of their service delivery. We turn to the best professionals and employees to help improve the health and well-being of our community. We build trusting relationships with our clients and deliver quality services through a wide range of health and social services to parents and children, youth and teens, adults, and seniors.

We look to help community members resolve problems and advance concerns in the community by providing organizational support and advocacy assistance to local groups and associations.

Our mission is to improve, support and promote the health and well-being of the people and diverse communities we serve!
 
EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

CCHC is committed to equity, diversity and inclusion. We welcome and encourage applications from the BIPOC, LGBTQ+ communities and persons with disabilities.

If the application link is not working, please visit our LinkedIn page to submit your application. Thank you!  
French Job Description None Specified 


This position is currently not accepting applications.

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