Looking for a position with a company you can grow in? Do you believe in a superior customer service experience?
This is the position for you!
In this long-term, Work-At-Home position, you’ll be part of a virtual team providing world-class advanced technical support to customers. We’ll give you the equipment and comprehensive training to be a support Rock-Star!
KellyConnect is looking for enthusiastic, empathetic, self-directed candidates for the delivery of friendly and knowledgeable customer support of our client's services and products with light sales opportunities.
What your role will include:
A Tier 1 Advisor is responsible for answering and resolving advanced product technical-support questions received from customers.
Advisors are responsible for ensuring call resolution in a timely manner, meeting average handle time requirements for the program; while maintaining the highest standards of quality, and ensuring complete customer satisfaction with every interaction. Advisors will be expected to provide suggestions and options to the customer based on their needs. This involves up selling features/products to help the customer as much as possible. So if you’re eager to assist customers, find a solution that works best for each situation and be that helpful voice on the other end of the line – then this job is for you!
Do you have what it takes?
Candidates will be required to pass a pre-employment screening and criminal background check.
This position is currently not accepting applications.
To search for an open position, please go to http://KellyConnect.appone.com