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Title

Older Adult Information and Referral Specialist, St. Louis County 

EOE StatementWe are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
 
Description

This full-time position located in St. Louis County helps older adults and their caregivers connect with services and resources. This role is responsible for responding to inquiries, conducting assessments, making referrals, documenting interactions, and following up to ensure needs are met. This role is M-F from 8:30-5:15. This position is available on a temp, temp to perm, or permanent basis.

Key Responsibilities:

  • Respond to inquiries by phone, email, or in person

  • Conduct intake assessments and refer clients to appropriate services

  • Collaborate with internal staff and community partners

  • Maintain detailed records in the client database

  • Provide follow-up and conduct satisfaction surveys

  • Participate in community outreach

  • Occasional client home visits

 
Position Requirements
  • BSW, MSW preferred
  • Access to personal transportation
 

This position is currently accepting applications.

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