Email Opening Title Dining Room Supervisor/Maitre d'  Description Join Our Team! CVM is seeking a dedicated and enthusiastic Dining Room Supervisor with experience as a Maitre d'! If you have a keen eye for detail, outstanding leadership skills, and a commitment to excellence, we would love to hear from you!   Work shift will be from 11:30am - 8:00pm Position Summary: The Dining Room Supervisor's role as a Maitre d' is to ensure the seamless operation of the dining facilities. This position calls for a diverse set of qualifications and competencies that combine leadership, communication, and customer service expertise.  Essential responsibilities will include, but are not limited to the following: Supervise Dining Operations: Oversee the daily operations of the dining room to ensure smooth service and a high standard of resident satisfaction The Dining Room Supervisor/Maitre d' acts as the leader of the front-of-house team, orchestrating the dynamics of service to create an unforgettable resident experience. The Dining Room Supervisor/Maitre d' represents the establishment and must exude professionalism. Staff Management: Train, mentor, and manage dining room staff, ensuring that they adhere to company policies and provide excellent customer service. Quality Control: Monitor food presentation, service speed, and dining room cleanliness to maintain a superior dining experience. Customer Interaction: Greet residents/guests, address their concerns, and ensure their needs are met promptly and courteously. Collaboration: Work closely with the kitchen staff to coordinate food orders and ensure timely service. Inventory Management: Manage dining room supplies, including tableware, linens, and other essentials, to ensure they are adequately stocked. Compliance: Ensure compliance with health and safety standards and regulations. Feedback and Improvement: Gather feedback from guests and staff to identify areas for improvement and implement necessary changes. Experience with Table Décor: Candidates should demonstrate a keen eye for detail and a strong sense of aesthetics in creating elegant, inviting dining spaces. Experience in setting and maintaining table décor—including centerpieces, place settings, linens, and seasonal or themed arrangements—is essential. The ideal candidate will understand how table presentation enhances the overall dining experience.   Required Qualifications: Minimum of 4 years of experience in a supervisory role in the hospitality industry, preferably in a dining or restaurant setting. Managing reservations, staffing schedules, and floor plans requires: Time Management: Ensuring that operations run smoothly even during peak hours. Attention to Logistics: Arranging seating plans and optimizing table turnover for maximum efficiency. Understanding of Technology: Familiarity with reservation systems. Skills: Excellent communication, leadership, and organizational skills. Customer Service: Strong customer service orientation with the ability to resolve issues effectively and professionally. Attention to Detail: Keen eye for detail to ensure the highest standards of service and cleanliness. Flexibility: Ability to work flexible hours, including evenings, weekends, and holidays. Team Player: Strong interpersonal skills and the ability to work collaboratively with other team members. Problem-Solving: Effective problem-solving skills to address unexpected challenges. Why Join us? Compensation and Benefits: Competitive hourly range of $32.00 - $35.00, depending on experience level Health, dental, vision, life insurance, and voluntary AFLAC plans Retirement savings plan, with a company match Vacation, sick and holidays Continuing education opportunities Be part of a diverse and inclusive team that values every voice. Opportunities for continuous learning and career advancement. Work in a supportive and collaborative atmosphere. ....... And lunch is on us! How to apply: To ensure receipt and submission of your application, please answer all required Job Application questions, and attach your resume.     Position Requirements   Full-Time/Part-Time Full-Time   Position Dining Services Assistant Manager   Number of Openings 1   Exempt/Non-Exempt Exempt   Open Date 6/27/2025   Location Carmel, CA   About the Organization For over half a century, we've been providing seniors with the opportunity to relax and enjoy every day. But how did we come to provide this exceptional lifestyle? Carmel Valley Manor was established in 1963 by Northern California Congregational Retirement Homes, Inc., a California not-for-profit organization. We are governed by a voluntary local Board of Trustees, with residents represented through the Residents Council. The Manor operates as a Life Care Retirement Community with the oversight of the California Department of Social Services, Community Care Licensing Division. Hillcrest, our assisted living center, is licensed as a Residential Care Facility for the Elderly by the California Department of Social Services. Our Health Center is licensed as a skilled nursing facility by the California Department of Public Health.   EOE Statement Carmel Valley Manor is an equal opportunity employer and complies with all applicable discrimination laws. This means that Carmel Valley Manor makes employment decisions without regard to race (including traits associated with race such as hair texture and protective hairstyles), color, national origin, ancestry, sex (including pregnancy, perceived pregnancy, childbirth, breastfeeding, or related medical conditions), gender, religious creed (including religious dress and religious grooming), age, mental or physical disability, military or veteran status, legally protected medical condition or information, marital status, citizenship, sexual orientation, gender identity (defined as each person's internal understanding of their gender, or the perception of a person's gender identity, which may include male, female, a combination of male and female, neither male nor female, a gender different from the person's sex assigned at birth, or transgender), gender expression (defined as a person’s gender-related appearance or behavior, or the perception of such appearance of behavior, whether or not stereotypically associated with the person’s sex assigned at birth), genetic characteristics or information, registered domestic partner status, family care status, military caregiver status, reproductive health decision making (including, but not limited to, a decision to use or access a particular drug, device, product, or medical service for reproductive health), or any other basis protected by local, state or federal laws.   This position is currently not accepting applications. 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