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Network Support Administrator 

EOE StatementWe are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.
  • Professional, courteous and timely communication with users including adherence to Support Procedures for required communication timeframes with user. 
  • Network troubleshooting, diagnostics, resolution, and escalation.
  • Server troubleshooting, diagnostics, resolution, and escalation.
  • Telecom support for adds and changes
  • Daily/weekly review of monitoring tools for outages or trending issues.
  • Daily review of tickets to monitor for time sensitive issues.
  • Miscellaneous project work as needed that could cover desktop, network activities or other
  • Support and backfill Service Desk Technician as needed.
  • Image management: create, test, implement, and manage standard processes and image desktop and laptop computers.

Document and maintain system configuration and support procedures, server and network diagrams and other documents that detail the environment and enable backfill support as needed.·         Provide technical subject matter expertise for Central IT sponsored projects·         Maintain Network Architecture and Standards 

Position Requirements

Required Qualifications:

  • MCSE  (preferred)
  • VMWare


Location Pontiac, MI  
Full-Time/Part-Time Full-Time  
Shift First  
Category Information Technology  
About the Organization Providing IT solutions nationally since 1987, PCM, Inc. is an industry recognized, publicly traded, value-added direct marketer of technology products, services and solutions to businesses, government, education, and individual consumers. Fully accredited and authorized by major manufacturers including HP, Apple, Cisco, Microsoft, Dell, and 1500 others, PCM offers product and service solutions through field sales, call center, and eCommerce venues. With annual sales of $2B+, 3000 employees and over 400,000 products available, PCM delights in serving small, medium and enterprise level businesses.

PCM is more than an IT provider: we are a trusted technology partner for thousands of businesses across the country specializing in cloud, data center, mobility, networking, security, and software solutions.

PCM: The right technology, delivered!

PCM is an Equal Opportunity / Affirmative Action Employer: Minority / Female / Disability / Veteran  
Req Number INF-13-00110  
Internal Approved REQ# PCM-BILL-1303-38  

This position is currently not accepting applications.

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