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The WhistlePig Vault Retail Associate 

About the Organization While the good old boys are drinking whiskey and rye, our young, rebellious team of creators have no time for nostalgia. We're too busy relentlessly trying new things to unlock the potential of America's oldest spirit, and we are just getting started.


Once the leading American spirit, Rye Whiskey faded from popularity after prohibition ...until a dedicated crew of Rye enthusiasts settled in an unlikely place, turning a historic dairy barn into a world class whiskey distillery in remote Shoreham, Vermont, where we keep the things that make Rye great, throw out the rest, and constantly innovate to make whiskey our way.



Learn more at www.whistlepigwhiskey.com  
Location The Vault  
Category Hospitality  
Position Retail Associate  
Description

Job Title: Retail Associate 
Location: The WhistlePig Vault – Louisville, KY 

About the Role: 
You’re not just ringing up bottles, you’re curating take-home experiences. As a Retail Associate at The WhistlePig Vault, you’re the go-to guide for guests looking to bring a piece of WhistlePig home, whether that’s a rare bottle, limited-edition merch, or a gift-worthy tasting set. Part storyteller, part style expert, part brand ambassador, you help turn a visit into a memory that lasts well beyond the final pour. 

What You’ll Do: 

  • Welcome and engage guests in our retail shop with warmth, confidence, and a solid grasp of our whiskey and merch offerings 
  • Drive bottle and merchandise sales by recommending products, sharing brand stories, and matching guests with the perfect Vault souvenir 
  • Use the POS system for purchases, returns, CRM entry, and guest data collection with accuracy and ease 
  • Keep the shop looking sharp with clean displays, seasonal merchandising, and well-stocked shelves 
  • Pack purchases with care and a touch of branded flair to elevate the guest’s final moment 
  • Assist with inventory tracking, backstock organization, and receiving new shipments 

What We’re Looking For: 

  • Previous experience in retail, merchandising, or premium customer service environments 
  • 18+ years old; it’s the law 
  • Passion for storytelling, guest engagement, and (bonus points) whiskey culture 
  • Detail-driven, organized, and always ready to jump in and help where needed 
  • Positive energy, polished presence, and a concierge-style approach to service 
  • Ability to stand, move, and stay on your feet during busy shifts 

 

The Mashbill: compensation, benefits, perks, and other fun stuff  

  • The compensation for this role is a competitive hourly wage plus incentive pay 
  • Paid personal time off and paid sick time, plus paid holidays, which equates to double-time if you’re working 
  • Industry-leading paid parental leave benefits  
  • Annual Well-Rounded Wellness benefit, to support physical and mental health, environmental wellness and financial soundness for employees  
  • Insurance plans through BlueCross BlueShield (health), including a CDHP + HSA plan with company contributions, Delta (dental and vision), and Renaissance (accident and STD/LTD/AD&D coverages as well as life insurance)  
  • Support and resources via EAP access through our health insurance program, with additional concierge, legal consultation, mental health, mindfulness and wellness resources through NexGen  
  • Financial wellness benefits through FinFit, as well as discounts on and access to hundreds of benefits and services through Working Advantage, our Employee Perks program  
  • Safe Harbor 401K plan with generous company match 

 

 

Why You’ll Love Working Here: 
At The WhistlePig Vault , retail is an extension of experience, not an afterthought. You'll play a key role in shaping how guests remember us, representing a brand that blends craftsmanship, attitude, and more than a little mischief. This is your chance to work in a one-of-a-kind space, surrounded by passionate people, and by top-tier spirits and merch from the newest kids on the whiskey block.  

 
Position Requirements

Qualifications:

  • Retail, merchandising, or high-end customer service experience

  • Interest in spirits and storytelling

  • Detail-oriented, organized, and approachable

  • Ability to stand and move throughout the store for extended periods

 
EOE Statement This philosophy and policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

WhistlePig Whiskey is committed to breaking the rules, defying tradition, and blazing new trails with determination, laughter, and grit. We changed the Rye Whiskey game over a decade ago, and continue to set the standard every day, in every way, providing equal employment opportunities to all employees and applicants for employment, prohibiting discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. WhistlePig provides reasonable accommodation to qualified individuals with disabilities as both applicants and employees. Such individuals are encouraged to seek accommodations to allow for application, consideration, and successful employment.

We also comply with the Fair Chance Act - no need to share a criminal history or undergo a background check until we offer you a job. If a recorded conviction raises concerns for us, you'll have the opportunity to explain or dispute it.
 

This position is currently not accepting applications.

To search for an open position, please go to http://WhistlepigGoAmericaGoBeveragesLLC.appone.com



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