Share Email Opening Title Associate Enrollment Advisor  About the Organization NCU was founded with the goal of providing accessible, high-quality, online graduate degrees to working professionals. No other university can match NCU's uniquely flexible approach to online learning, which includes weekly course starts and personal one-to-one mentoring from our professionally seasoned, all-doctoral faculty in a class size of one. With no residency requirements, NCU is perfect for the independent, self-motivated student who seeks a world-class education no matter where they live! Across all four of our Schools - the School of Business & Technology Management, School of Education, School of Psychology, and School of Marriage & Family Therapy - NCU is committed to helping students achieve academically to become valuable contributors to their communities and within their professions. With administrative offices in Prescott Valley and Scottsdale, Arizona, and San Diego, California, as well as students, alumni and faculty in more than 50 countries, NCU is an excellent choice for professionals around the world who share our passion for excellence. We envision growth trends to continue, and eagerly seek highly-credentialed and enthusiastic individuals to join our team.   Description Northcentral University was ranked one of the Best Places to Work in Phoenix in 2013 by the Phoenix Business Journal! Have you ever heard the saying, A company is only as good as the people it keeps?" At Northcentral University, we strongly believe that our University is only as good as our team of staff, faculty and students around the world united by a commitment to excellence, innovation, diversity and accountability. We celebrate personal and professional growth and desire to see our team members fully realize and reach their potential. When you join the Northcentral team, you will enjoy a challenging, but positive and fun work environment that promotes productivity, achievement and fulfillment. If you are passionate about making a difference and are ready to be challenged and inspired in your daily work as part of a growing, success-oriented company, then we want to hear from you! Who We Are: Northcentral University is a global leader in online graduate education with students, alumni, and faculty in over 50 countries around the world. Working professionals have the opportunity to earn a U.S. regionally accredited graduate degree in the areas of business, education, psychology and marriage and family therapy, while working One-to-One with our 100% doctoral faculty via advanced delivery modalities. NCU is committed to helping students achieve academically and become valuable contributors to their communities and within their professions. With administrative offices in Prescott Valley and Scottsdale, Arizona, as well as team members spread throughout the globe, NC U is an excellent choice for professionals around the world who share our passion for excellence. We envision growth trends to continue, and eagerly seek highly credentialed and enthusiastic individuals to join our team. What We Are Looking For: NCU is growing!!  We are currently seeking dynamic individuals to become part of our Admissions team as Associate Enrollment Advisors. The Associate Enrollment Advisor is responsible for recruitment communications directed toward prospective students. This position is also responsible for assisting prospective students in the decision-making process relative to the academic, schedule, time, motivation, and cost benefits of attending NCU.   Position Requirements ESSENTIAL DUTIES AND RESPONSIBILITIES Works lead flow via telephone or email based upon direct recruitment activities. Builds rapport with prospective Learners and assists with the initial portion of the application process. Tracks and journals communications accordingly. Facilitates the “Inquiry to Candidate” admissions process. Reviews and researches Northcentral degree programs and policies to ensure clear and updated information is being provided to prospective Learners. Communicates effectively with prospective Learners so as to determine what is being sought regarding educational goals and whether Northcentral can adequately meet those goals. Works with one or more mentors to consistently improve skills. Passes all assessments related to required training. Maintains high level of customer service at all times. Maintains a positive working attitude and provides help to other team members, as needed KNOWLEDGE, SKILLS AND ABILITIES Knowledge of Microsoft Office products. Knowledge of academic and business workings of a higher education institution. Skill in oral and written communication. Skill in operating equipment, such as personal computer, fax, copier, phone system. Ability to stay organized, multi-task, and prioritize. Ability to remain goal-oriented and exceed goals while working in a fast-paced environment. Ability to use and facilitate online communication using email and/or other technology-based communication media. Ability to use a variety of hardware and software, including flow charts, data base management, web platforms, spreadsheets, and specialty applications. Ability to work well in a team environment. Ability to handle questions regarding various aspects of the enrollment process, including but not limited to scholarships, financial aid, etc. Ability to perform as an effective teammate within the Admissions department and in cross-functional teams. Ability to problem-solve. Ability to understand and interpret the needs of prospective Learners. EDUCATION AND EXPERIENCE Associate’s degree from a two-year college or technical school plus six (6) months experience in enrollment advising in a collegial setting preferred. Proficiency in the use of the Internet. Strong analytical and critical thinking skills. Excellent customer service skills. Call center experience preferred. Driven and self-motivated. Education sales experience preferred. Excellent verbal and written communication skills. Detail oriented. All skills, abilities and education will be considered for minimum qualifications. PHYSICAL REQUIREMENTS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  The physical requirements for performing the essential functions of this position require the employee to be able to: Sit, stand, kneel, walk and reach. Be able to lift, push, pull and/or move up to 20 pounds. Read a computer screen and written material. Write, type and use phone system. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. What We Offer: In addition to excellent earning potential and a comprehensive benefits package—including medical, dental, vision, 401K, paid holidays and PTO—Northcentral University supports the professional growth of its team members through education benefits, growth opportunities and room for advancement. Are you ready to take advantage of this exciting opportunity to join a growing team of passionate individuals who work together to change lives through higher education?    Apply today!     Full-Time/Part-Time Full-Time   Category Admissions   Exempt/Non-Exempt Non-Exempt   This position is currently not accepting applications. 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