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Title

IT Technician 

Description Provide a point of contact for end users to receive support and maintenance within the organization's desktop computing and operations environment. This includes installing, diagnosing, repairing, maintaining, and upgrading all PC hardware and equipment to ensure optimal workstation performance. The person will also troubleshoot problem areas (in person, by telephone, or via e-mail) in a timely and accurate fashion, and provide end-user assistance where required. Problem resolution may involve the use of diagnostic and help request tracking tools, as well as require that the individual give in-person, hands-on help at the desktop level.  
Position Requirements QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION
Associate degree in the field of computer science, MIS, or computer information systems or 3 years of equivalent work experience.
EXPERIENCE
Excellent technical knowledge of PC and desktop hardware
Excellent technical knowledge of PC internal components
Hands-on hardware troubleshooting experience
Extensive equipment support experience with laptops, applications, desktops
Working technical knowledge of current protocols, operating systems, and standards
 
Gaming License Must obtain and maintain a gaming license.  
Full-Time/Part-Time Full-Time  
Number of Openings 1  
Req Number INF-13-00003  

This position is currently not accepting applications.

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