Share Email Opening Title Information Specialist  Description This is a highly visible position requiring extensive knowledge of the City of Thomasville and Thomas County to promote as a tourist destination. This position requires good communication, discretion, diplomacy, and good judgement. This position is the first point of contact for all visitors and the local community walking into the Visitors Center. This person works directly with Main Street personnel in highlighting our area attractions. This position provides support for our facility rentals of the Municipal Auditorium and The Ritz Amphitheater. First point of contact with visitors - either in person, by telephone or through email inquiries. Greet and help all visitors and provide answers or requested information in a timely manner. Highly organized in managing inventory of brochures, magazines, rack cards, etc. in the Visitor's Center. Ensure that materials needed to be distributed to visitors are always on hand for distribution. Manage the inventory and restocking of the Visitor's Center gift shop. Entering new merchandise into the Point of Sales system and placing labels on all inventory. Maintain the Downtown Dollars registry and inventory. Processing daily and monthly point of sales reports. Maintain and update Visitors Center Stats and Daily Deposits, tracking daily logs and assistance requests. Manage fulfillment of welcome bags, group assistance requests, keeping records of requests. Notify and/or distribute materials to requesting party in a timely manner. Work with the Saturday personnel to fulfill assistance requests adequately. Manage the orderliness of the Visitor's Center to ensure it is welcoming to visitors. Always maintain a minimum of 5 relocation packets to fulfill requests. Responsible for facilitation of all ticket sales for auditorium events sponsored by the City of Thomasville. Assist with the annual events, including but not limited to Rose Show and Festival, Victorian Christmas, First Friday, Holiday Open House and other downtown events planned by Main Street and Marketing. Operates as point of contact for re-ordering office supplies. Provides support in the facility management of our Municipal Building and The Ritz Amphitheater, putting in work orders and assisting rental requests as needed.   Position Requirements Education and Experience: Associates Degree in Business, Marketing, Communications or related field or 5 years equivalent experience in Business Management, Marketing, Communications or related field Experience in Point-of-Sale Systems needed Retail Experience highly valued Knowledge, Skills, and Abilities: High level understanding of bookkeeping is required Knowledge of sales is needed Highly effective written and verbal communication skills Exceptional organizational skills Ability to manage multiple projects and meet deadlines Ability to work independently and as a team member Extraordinary people skills Efficient in Microsoft Office, especially Excel Spreadsheets Knowledge of downtown development Proficient computer skills Knowledge of travel statistics and research of travel trends Active involvement in community and civic programs and events Travel experience as an individual and with a group   Physical/Environmental Requirements Mobility to work in typical office settings using standard office equipment, ability to drive and some lifting of boxes weighing approximately thirty lds is required. In addition, vision to read printed materials and computer screen and hearing and speech to communicate in person or over the telephone. General office setting, retail store setting, frequent interruptions, deadlines.   Location City of Thomasville   About the Organization Our Vision A progressive and unified community providing an inviting place to live, work, play and prosper. Our Mission In partnership with our community, Team Thomasville will deliver excellent and dependable public services while building trusting relationships through openness, inclusion and innovation. Our Values Trustworthy & Dependable We are dedicated to provide reliable services to our citizens and community. Equal & Inclusive We will empower a diverse and progressive culture to strengthen community partnerships. Accountability & Transparent We will maintain business practices that build community trust with openness, integrity and accountability. Modern & Innovative We will execute creative plans and innovative strategies to bring sustainable growth to our entire community.   This position is currently not accepting applications. To search for an open position, please go to http://CityofThomasville.appone.com

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