The Front Desk Clerk responsibilities include welcoming guests, managing online and telephone bookings, and verifying guests' payment methods during check-in.
This position is primarily indoors on casino resort property. An individual will be exposed to secondhand smoke and loud noise in areas of the casino and resort property. This position constantly comes in contact with staff, guests, and the general public. An individual must be able to stand for eight hours or more.
This position constantly uses a computer and other office productivity machinery such as a calculator, telephone and copy machine. An individual must be able to operate these devices and position self to use this equipment.
Requirements
High school diploma or GED equivalent required. Hotel and cash handling experience a plus. Possesses excellent customer service skills and must be computer literate.
Previous front desk experience
Stand for extended periods of time.
Must have the ability to build rapport with guests, staff, and external partners to include a high level of customer focus and service.
Must have the ability to interact and communicate with guests and staff in an effective manner.
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