Title

Assistant Store Manager 


Learn More About This Position  

Description

 

The Assistant Store Manager is responsible for assisting in the overall operation and performance of the store, which includes sales, merchandising, operations, and supervision, training and development, loss prevention, expense control and adherence to all company guidelines and procedures to ensure efficient daily operations. The Assistant Store Manager's primary job function is to assist the Store Manager, or act as the Store Manager in that person's absence. The assistant manager must ensure success of their store by creating an environment conducive for Customers to fulfill their desire to buy and increase Customer loyalty while driving sales and profitability while directing all operational aspects of store operations. The Assistant Store Manager must set the standard for impeccable performance.

Essential Position Responsibilities

  • Motivates and directs others to meet or exceed targeted sales goals
  • Creates and maintains a strong customer focused culture by driving sales and business through developing the skill level of the Store's Associates.
  • Leads by example, ensuring every customer receives a positive brand experience
  • Responsible for visual presentation and operational standards by ensuring effective implementation of all visual and operational direction with urgency and proper planning.
  • Ensure the total presentation and display of merchandise is impactful, customer focused and maximizes sales.
  • Ensure that standards are being followed including floor sets, cleanliness, marketing, signage and sales promotion.
  • Builds relationships with the Customers and the community to ensure long term business growth
  • Ensures compliance in all areas of store operations including; Customer service, loss prevention and safety, and Human Resources
  • Assist in recruiting and hiring top talent, responsible for assisting in recruiting and developing a sales-oriented team, filling open Keyholder and Sales Associate positions
  • Develop consistent methods for appropriately communicating to the Store Manager
  •  

    Position Requirements
  • 2 - 3 years of retail experience with at least 1 year in a supervisory capacity
  • High school diploma or equivalent, college or university degree a plus
  • Excellent interpersonal, creative problem solving, organizational and time management skills
  • Proven ability to identify top talent, create teams and train, develop, retain great people
  • Demonstrates high quality service techniques and philosophy, including customer service, problem/complaint resolution and clear ability to effectively perform these tasks.
  • While performing these duties of this job, the associate may be required to work alone, long hours including daytime, evening, weekends and holidays and on occasion be required to work open to close.
  • Associate must be available to travel to neighboring store locations as needed.
  • The associate must be self-motivated with the ability to work independently and make decisions.
  •  

    Full-Time/Part-Time Full-Time  

    Exempt/Non-Exempt Non-Exempt  

    Location 9191 SALEM  

    About the Organization Who are we, and what's our claim to fame? We're probably a lot bigger than you'd think! Casual Male Retail Group, Inc. is the largest retailer of big & tall men's apparel with operations throughout the United States and Europe. We provide the big and tall niche markets, both domestically and internationally, with a wide range of fashionable apparel from top designer brands such as Calvin Klein, Nautica, Robert Grahm, Castagne, Polo Ralph Lauren, Michael Kors, and Nat Nast, as well as many comparable, competitively priced private label brands.

    Casual Male Retail Group operates over 450 stores which include Casual Male XL retail and outlet stores, Rochester Big & Tall stores and Destination XL stores. Our direct to consumer business includes catalog and e-commerce sites for Casual Male XL and Rochester Big & Tall in the U.S. and six European countries, and B & T Factory Direct, LivingXL.com and ShoesXL.com in the United States.

    Casual Male's corporate headquarters, call center and distribution center are located in Canton, Massachusetts. The company continues to operate with the philosophy that people are its greatest asset. Casual Male prides itself on its entrepreneurial spirit and its many innovations in the retail business. We are proud of our commitment to promote from within and offer excellent career opportunities, and a competitive benefits package for full time associates.
     


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