We know what you're thinking. "What kind of name is IncredibleBank?"
Well, we're glad you asked.
With a name like IncredibleBank, we have a lot to live up to. Our name is a promise we make every day to our customers and to our team members (and hey, that could be you!). A promise that we strive to be incredible in everything we do. A promise that will help our customers, fellow team members, and our communities to do the incredible.
At IncredibleBank, we're all about ICE. What's ICE? ICE stands for Incredible Customer ExperienceTM (that's right - an experience so good and so important we trademarked it). ICE illustrates the core values that drive everything we do - how we conduct business, how we treat each other, and how we continuously strive to build on our model of customer-focused banking. Our core values have been in place for more than 50 years and continue to influence every aspect of our operation today.
So - how can you help us live up to our name?
About the Role
We are eager to discuss the prospect of you joining our team as our next incredible team member!
This position reports to the SVP, People and allows you to partner with other team members and key stakeholders to provide Incredible Customer Experiences of your own! Duties and responsibilities may include:
- Provide strategic talent acquisition expertise to business leaders across multiple functions and business groups. Execute strategic recruiting plans that attract a diverse candidate pipeline through direct sourcing, advertising, networking, referrals and industry contacts.
- Utilize influencing skills to provide talent acquisition expertise and recommendations to hiring managers and business leaders on ways to attract the best talent. Schedules interviews and coordinates interviewers or panels. Sells candidates on the IB brand, job duties, responsibilities, work schedules, compensation and benefits packages, and career advancement opportunities. Prepares and extends job offers. Notifies applicants of rejection.
- Partners with SVP, People or the Benefits & Compensation Business Partner to ensure company target compa-ratios are followed with job offers, internal transfers, or promotions.
- Supports, establishes and maintains an intimate understanding of the organization and the business in the interest of building effective and productive working relationships with all levels of the organization.
- Ensures compliance with the company’s remote work program with onboarding and existing employees; to include position evaluation, partnering with the manager and setting expectations for the employees.
- Stays abreast of employment law updates and corporate policies for employees and management. Address non-compliance issues, reducing legal risks and ensuring regulatory compliance
- Manage to the company’s established onboarding process to include: partnering with hiring managers to onboard new employees efficiently and effectively. Maintains onboarding schedules and engages with appropriate parties. Provides an onboarding overview and communication training to new employees. Facilitates post hire survey administration and onboarding check-ins.
- Receives resignations/retirements and engages with employees and managers throughout the offboarding process. Serves as a resource and as a primary contact for employees upon separation of employment. Conducts and moderates employee exit interviews; then analyzes exit survey and turnover data, seeking to identify trends or relationships, and reports findings.
- Drives employee recognition programs by capturing, amplifying, and communicating recognition moments across the organization. Reviews and rewards outstanding contributions.
- Partners with the Director, Organizational Change to determine seating arrangements for onboarding and current employees across the company; carries out planning and execution of work arrangements in conjunction with IT and Facilities. Monitors and ensures compliance with the company’s remote work program.
- Leads and collaborates with the Director, Organizational Change to ensure an encompassing approach to safety management is in place for all bank locations.
- Manages the company’s virtual store, partnering with the third-party vendor to ensure that expectations are met, and that products, costs, and billing are handled appropriately. Reviews company store content on a quarterly basis to ensure IB items stay relevant and affordable to employees. Ensures onboarding programs continue to meet expectations and proactively partners with the third-party vendor to resolve any challenges.
This is a temporary full-time position, averaging approximately 40 hours/week. This temporary assignment is anticipated to start at the end of March/early April 2025 and be available until the end of October 2025.
Schedule may vary between the hours of 7:30 am to 5:30 pm CST Monday through Friday.
This position will work on-site at our IncredibleBank branch location on 17th Avenue in Wausau, WI.
About You
You do what is right over what is easy. You don’t settle for good enough. You’re driven to learn and grow. You recognize your impact on the customer experience, regardless of your role.
Those attributes are just a few things our incredible employees have in common.
And, if you are looking for an opportunity to join a dynamic team, we’d be so excited to learn a little more about you and your interest in joining the team! Our recommended and preferred qualifications are:
- Typically requires a Bachelor's Degree with a minimum of 2+ years’ experience leveraging various recruiting strategies, tools, and systems to deliver results across a variety of corporate functions.
- Solid HR fundamentals – manager coaching, change management, employee relations, compliance, HR systems/processes typically obtained with a minimum of 2+ years of generalist background.
- Experienced in developing strategies and executing tactics that drive measurable results that would support the context of IncredibleBank's People vision.
- Strong verbal & written communication skills, including experience presenting, training, influencing through use of a business case, and using data to make decision and recommend actions.
- Hands-on experience with LinkedIn Recruiter and other internet sources to develop pools of candidates and referrals.
- Experience performing efficiently within a high pressure, fast paced team environment.
- Proficient skills in using digital software products, including but not limited to an Applicant Tracking System (ATS), Human Resource Information System (HRIS), and survey tools.
About Our Benefits and Compensation
Our promise of ICE extends to our employees as well. Our employees are our greatest asset, and we strive to show our appreciation by offering top-tier benefits and, dare we say, more than competitive compensation that we’re willing to discuss up front.
And we are constantly evaluating and improving our benefits. In fact, eligible employees receive over 30 days off per calendar year! That includes 18 days of PTO to begin, PLUS an Anniversary Holiday, Birthday Holiday, Wellness Holiday, and 12 observed Bank Holidays.
Check out our total rewards package at: https://incrediblebank.mybenefitsapp.com/
About the Company
IncredibleBank first started in 1967 as River Valley Bank with a single location in Rothschild, WI. And we may have strong roots in community banking, but IncredibleBank wasn’t awarded as one of America’s Most Innovative Banks by the Independent Community Bankers of America for our popcorn Fridays. Though we do love free popcorn...
We strive to stay on the leading edge of banking technology with the goal providing the best, simplest way for our customers across the country to do their banking. But if our customers need us, they can pick up the phone and talk to a real person. And that’s what makes us America’s first national online community bank. And who doesn’t love the idea of a national community?
Today, IncredibleBank is a $1.9 billion-asset institution that has grown to 15 brick-and-mortar locations with customers in all 50 states. But we know that as an employer, it’s less about size than it is about culture. That’s why we’re especially proud to have been certified as a Great Place to Work.
Learn more about our Great Place to Work engagement results here: https://www.greatplacetowork.com/certified-company/7022621
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