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Title

Field Training Manager 

Description

The Field Training Manager is essential for supporting the launch and ongoing success of new Crunch Fitness locations. Reporting to the Field Training Specialist, this role collaborates with the Chief Development Officer, Senior Director of Presales, and Senior Fitness Director to develop a skilled team, including Member Service Representatives and Managers in Training. You will implement training initiatives to ensure all team members are equipped to provide exceptional service during the critical launch phase and beyond.

Essential Functions

  • Assist in building and leading a high-performing team in collaboration with executives.
  • Facilitate training and onboarding for new club openings and provide support for existing locations.
  • Collaborate with management to ensure continuous training and development.
  • Help develop and implement training programs for orientation and on-the-job training.
  • Identify training needs alongside Regional Directors and assist in scheduling targeted sessions.
  • Monitor employee performance and compliance with training standards.
  • Mentor new employees, providing feedback and identifying areas for improvement.
  • Evaluate training effectiveness and utilize various techniques for program delivery.
  • Support the overall learning experience in alignment with company goals.

Work Environment

  • Flexibility to work irregular hours and travel (up to 80%) to branch locations for training.
  • Ability to thrive in a fast-paced, high-stress environment.

Additional Responsibilities

  • Conduct training sessions and workshops for new staff.
  • Evaluate the performance of new clubs and provide actionable feedback.
  • Collaborate with Regional Directors on specific training initiatives.
  • Update training materials to ensure alignment with industry best practices.
  • Promote a positive team culture that fosters collaboration and growth.
 
Position Requirements

Required Skills

  • Familiarity with fitness industry terminology and operations.
  • Strong verbal and written communication skills.
  • Ability to engage trainees through effective public speaking.
  • Proven leadership potential and teamwork skills.
  • Proficient in Microsoft Office Suite, particularly PowerPoint.
  • Critical thinking and problem-solving abilities.

Education and Experience Requirements

  • Bachelor’s degree in business, Human Resources, Management, or a related field.
  • Preferred: Certification from the American Society for Training and Development (ASTD) and/or Certified Professional Trainer (CPT) designation.

Qualifications

  • Experience in training or leadership within the fitness industry.
  • Strong interpersonal and communication skills to motivate team members.
  • Understanding of fitness operations and member engagement strategies.
  • Analytical skills to assess performance metrics and inform training efforts.
 
Full-Time/Part-Time Full-Time  
Location Operations  
About the Organization Fitness Ventures LLC is a development company, owning CRUNCH Fitness franchise locations and territories throughout the United States that are hugely successful and provide the communities they serve with all of the amenities of a much more expensive club-and a warm friendly environment that is hard to find in the majority of fitness clubs in North America.

The CRUNCH brand was established and opened the first CRUNCH location in NYC on June 11th,1989. Much has changed from those early days -but the one thing that has remained in tact is the mission that CRUNCH established from early on. At the core of creating the right atmosphere is our No Judgments Philosophy.  

This position is currently accepting applications.

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