Job Information: Property Manager Job

The Property Manager is the on-site authority that conducts all aspects of daily operations, including, but not limited to administration, financial management, record keeping, collections, marketing/leasing, program compliance, maintenance and repair, capital improvements and resident services.

This individual will oversee Tent City, a 271- unit multifamily affordable housing property and Warren Avenue Apartments a 30-unit Project Based / LIHTC property in Boston's Back Bay / South-end area.

The Property Manager implements Peabody policies and procedures providing mentoring and guidance to on-site staff and ensures that the property is being operated in accordance with the owner's goals and objectives, consistent with Peabody's standards of business practice.

The Property Manager is responsible and committed to multiple stakeholders, including the residents, the owners (Residents / Board of Directors), and agency stakeholders, such as HUD, the City of Boston, Masshousing, and Executive Office of Housing and Livable Communities (EOHLC) as Tent City embarks on a long-term restructuring and capital planning project over the next few years.

RESPONSIBILITES:

Maintain full and complete knowledge and understanding of the terms of the respective occupancy agreement and rules and regulations in effect as well as all regulatory program requirements and applicable law.
Assume on-site accountability for all property operations, including client relations, administration, financial management, maintenance and repair and capital projects, in accordance with established Peabody policies and procedures.
Supervise and mentor administrative and maintenance staff, set performance goals and benchmarks and monitor achievement. Assume responsibility as appropriate to work with the DPO/VP and People and Culture to fill staff vacancies, participating fully in the process as required.
Ensure that every member of the on-site Management Team receives the appropriate training and mentoring to maximize performance effectiveness.
Responsible for the successful marketing and leasing of available units to qualified applicants. Where applicable, conduct tenant selection and maintain an adequate waiting list for affordable units, based on program requirement.
Ensure that vacant units are prepared for re-occupancy in a timely manner, and that they are turned over to the new resident in excellent condition, consistent with Peabody's standards of business practice.
Where applicable, complete or cause to be completed resident income certifications and re- certifications to ensure initial and ongoing program eligibility.
Operate the property with fiscal responsibility, using all reasonable cost saving measures to stabilize expenses. Effectively schedule staff duties to minimize overtime.
Establish a cooperative working environment with the accounting and bookkeeping staff and maintain open communication in matters relating to income and expenditures. Perform all duties relating to cash receipts, invoice processing and record management accurately and in a manner consistent with Peabody's policy and standards of business practice
Closely monitor monthly operating statements and provide supporting documentation to the DPO/VP for all negative variances and for any substantial positive variances that could ultimately have a negative financial impact on the property.
Under the direction of the DPO/VP, prepare the annual operating and capital budgets, accurately, completely and in a timely manner to submit for approval through Peabody corporate channels prior to submitting to the client for approval, in accordance with established Peabody policy and schedules.
Ensure that the property has an updated Capital Needs Assessment (CNA), and that reserves are funded in accordance with its recommendations.
Perform physical inspections of common areas daily. Ensure that work orders are written and appropriately assigned for any necessary repairs or to correct noted deficiencies. Follow up and monitor completion.
Conduct annual preventive maintenance unit inspections in accordance with policy and track the completion of resulting work orders.
Keep DPO/VP informed on all matters relating to property operations. Offer practical suggestions/recommendations to the DPO/VP to improve overall property condition and resident/management relations. Notify DPO/VP immediately of the occurrence of extraordinary events or emergencies.
Remember that the primary focus of on-site staff is to provide a high-quality living environment for the residents. Create and publish a monthly newsletter, conduct monthly resident meetings and establish an open line of communication with the residents to measure the effectiveness of services being provided.
Work closely with the on-site Resident Services Coordinator in all matters relating to resident activities, events, and resident-management relations. Follow up on requests for reasonable accommodation in accordance with applicable laws.
Performs other duties as may be assigned.
Maintain a professional decorum at all times and ensure that a positive example of competence, integrity and leadership is set for all staff to follow.

Peabody Properties offers competitive pay along with a rich benefits package that includes, but is not limited to, medical, dental, 401(k), STD, life insurance, Employee Assistance Programs (EAP), paid time off, paid holidays, paid training, tuition reimbursement, wellness programs, employee referral bonuses, and flex spending.

Peabody Properties, Inc. is an Equal Opportunity Employer and is committed to workforce diversity. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, gender identity, sexual orientation and other legally protected characteristics. If you require a reasonable accommodation because of a disability for any part of the employment process, please e-mail our Talent Acquisition Manager and let us know the nature of your request and your contact information. Smoke-free workplace. Drug-free work environment.


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