Salary Range - $60,000 - $68,000 annually
POSITION SUMMARY: The Technology Equity Manager is responsible for digital equity, technology ethics, and technology-related philanthropic programming in the City of South Bend. There are two main components to this position. First, this position seeks new opportunities to help residents – with a focus on low and middle income residents in the city – improve technology access, adoption, and skills. They do this by forming partnerships, developing evidence-based programs, improving policy and seeking grants. Second, they work to make sure that the deployment of technology is as equitable and ethical as possible. To this end, they work with I&T, other City teams, neighborhood groups, and vendors to engage with residents on new technology deployments and projects (ex: WiFi expansion, smart sensors, citizen science projects, public safety technologies, etc.).
The Technology Equity Manager is within the Civic Innovation Division in the Department of Innovation & Technology (I&T). Civic Innovation works with philanthropies, universities, businesses, start-ups, and other external national/local stakeholders to leverage technology as a force for quality of live improvements in South Bend. These improvements include IT/Tech workforce programming, tech sector community building, smart city piloting, and technology infrastructure improvements.
As a leader and employee of the City of South Bend, you are called upon to serve in a manner that supports Our Core Values: Excellence, Accountability, Innovation, Inclusion, and Empowerment as you carry out our primary employee expectations: Champion Values & Organizational Pride, Champion Operational Excellence, Make Sound Decisions, Embrace Coaching and Accountability, Communicate with Excellence, Value Diverse People and Perspectives, Embrace Personal Development, Exhibit a Positive Attitude and Own Your Health, Wellness & Safety
SUPERVISION EXERCISED:
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Foster and maintain local partnerships to forward the technology equity mission, including the South Bend Connectivity Coalition
- Creatively design new solutions that help residents leverage technology for good in their lives
- Apply for grants to forward technology equity, access, and adoption in South Bend
- Research and measure outputs and outcomes as they relate to broadband access, technology training, and other technology equity topics
- Lead civic engagement processes around technology planning, topics, and projects
- Confidently organize and manage the execution of projects that often involve many different types of stakeholders and collaborations (ex: Public Works, Applications, Infrastructure, Parks, Police, Fire, schools, libraries, etc.)
- Run point on the City’s engagement with digital inclusion national partners (ex: NDIA, NTIA, etc.)
- Travel as needed to national and state conferences to learn and share technology equity and digital inclusion best practices for South Bend
- Monitor best practices and emerging topics in the field
- Be a multiplier force in the field by engaging with and empowering others to be a force for technology equity in South Bend
NON-ESSENTIAL/MARGINAL FUNCTIONS: Perform other duties and assume other responsibilities as apparent or as assigned.
EDUCATION / QUALIFICATIONS: To perform this position successfully, an individual must be able to perform each essential duty in a satisfactory manner. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Bachelor’s Degree in Engineering, Science, Social Science, or Business, or related area of study; Masters in a related field of study is preferred. Significant professional experience will be considered in place of a degree.
- Preferred two years of strategic partnerships, civic innovation, or related experience beyond coursework.
- Proficiency in Microsoft Office Suite
- Excellent written and verbal communication skills
- An entrepreneurial, growth mindset
KNOWLEDGE SKILLS AND ABILITIES:
- Strong interpersonal written and oral communication skills
- Ability to work with diverse stakeholders in an uncertain environment
- Ability to think creatively and strategically to advance civic innovation priorities
- Excellent organization skills
- Self-motivated with keen attention to detail
- Ability to prioritize and execute tasks in a professional manner
- Ability to analyze problems and select proper corrective action
- Ability to work independently and as a team member
- Experience creating strategy briefs and financial models for potential partnerships
- Experience establishing and maintaining partnerships with philanthropies and other organizations
- Experience in data analysis and other analytical skills to support civic innovation
- Skilled in project management
CERTIFICATES, LICENSE, REGISTRATION: Valid Driver’s license required.
PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to sit and walk, and talk or hear. The employee is occasionally required to walk; use hands to fingers, handle or feel objects, tools or controls; and reach with hands and arms. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required in this job include vision and the ability to adjust focus.
WORK ENVIRONMENT: Work is performed in office settings, with moderate inside temperatures. The noise level in the work environment is usually quiet to moderate in the office. Entire office is smoke free. This position is based in South Bend, Indiana. This position is eligible for hybrid work in the Department of Innovation & Technology, as long as engagement with city teams and work performance remains high.
DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. The City of South Bend is an at will employer.
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