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Title

CIN- Community Health Navigator- Hybrid 

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.  
Description

Position Summary:


The Community Health Navigator helps patients get the support they need to access healthcare
and health-impacting resources. Navigators are non-licensed, non-clinical staff who gather
information related to economic barriers, healthcare systems concern, and basic needs (including,
but not limited to, food, transportation, and material goods). Navigators connect patients directly
to vetted community agencies and resources; may include community-based support. Navigators
also provide support and guidance to help patients access Stony Brook Medicine [SBM]and other
healthcare systems. Navigators are highly trained communicators, skilled in Motivational
Interviewing and responsible for ongoing community resource knowledge. Navigators collaborate
extensively within the Stony Brook Health System and larger community to overcome logistical
barriers and increase care quality, improve care continuity, and reduce care costs.

General Functions:

  • Respond to referrals from primary worksite location(s) and/or Care Management team members to support patients with economic, logistical, and other non-clinical barriers to accessing care, following care plans, or meeting goals.
  • Outreach patient by virtual, telephonic means or in-person in care setting to perform screenings, establish resource needs, connect to those resources, and follow up to determine if need is met. Escalate to and collaborate with clinical colleagues and care teams as appropriate (e.g. IP Care Management, Physicians, Outpatient LMSW/LCSW or RN).
  •  Participate in and consult to inter-disciplinary care teams to support complex patients who have resource needs or logistical barriers. Address community resource needs for complex patients/families in collaboration with interdisciplinary team.
  • Research and connect with community agencies and relevant healthcare programs to gain and maintain expertise in the roles, capabilities, and capacities of these agencies.
  • Collaborate with Care Management team and maintain a shared regional resource library.
  • Create collaborative relationships with staff across departments within SBM and externally to promote collaboration and multi-system coordination. Participate in on-site events, clinics, and outreach initiatives as assigned.
  • Support organizational initiatives as appropriate to resolve care access barrier (including, but not limited to, assisting members to align benefits, assist in closing care
  • gaps).
  • Provide patient/families with health coaching and education and/or education materials as delegated and supervised by RN care manager.
 
Category Business Support  
Exempt/Non-Exempt Non-Exempt  
Location Clinically Integrated Network  
Full-Time/Part-Time Full-Time  
Position Requirements


Minimum Education:

  •  Bachelor’s degree in a social service or public health- or healthcare-related field (thefollowing may substitute: Associate’s degree in a social service, or healthcare-relatedield, with an additional two (2) years of directly related experience.


Required Experience:

  • Minimum one (1) year of experience in a healthcare or related field.

 

Preferred Qualifications:

  •  Work experience in the community health care setting. Experience as a health coach and/or community health care worker and/or patient  navigator.

 

Knowledge, Skills & Abilities:

  • Competent computer skills with proficiency in Microsoft Office products and ability to learn new technical skills
  • Ability to demonstrate flexibility and to adapt when faced with internal or external barriers, or when faced with differing points of view
  •  Ability to anticipate next steps, be proactive and collaborate with coworkers and stakeholders
  • Ability to use integrated technology platforms and virtual care coordination tools
  • Ability to use good judgment and problem-solving skills, able to effectively respond to difficult situations and resolve conflicts
  • Ability to work independently in a fast-paced environment. Excellent written and verbal communication skills
  • Ability to complete Motivational Interviewing Certification and additional certifications or trainings as assigned
 
Shift Days  
Tags Hybrid position- Benefits/PTO/401K/Student loan reimbursement  
Salary Range $55,000-$65,000 annually  
Position CIN- Community Health Navigator- Hybrid  
Open Date 11/5/2024  

This position is currently not accepting applications.

To search for an open position, please go to http://SBADMINISTRATIVESERVICESLLC.appone.com



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