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Title

Supervisor, Safety & Security 

Description

The Security Supervisor will be responsible for supervising the shift operations, conducting daily briefings, posts checks and the training of employees in accordance with the Academy Museum's processes & procedures. This role ensures consistency in operational practices and security operations supervision in the assigned shift of responsibility.

Duties and Responsibilities:

  • When working Daily Operations, Supervisors will:
    • Supervise staff to include training and coaching via verbal and/or written communications.
    • Ensure the delivery of high-quality customer service through regular contact with employees, guests, visitors and clients.
    • Review daily schedule and personnel deployment at the beginning of the watch. Document any changes to daily schedule, additional details, special events; assist with scheduling/staffing all vacancies while on duty.
    • Provide written reports and/or logs pertaining to daily activities during the shift; ensures all guests and employee concerns are reported.
    • Assess job performance, written recommendations, support for promotions, reassignment or adverse actions of staff.
    • Implement and adhere to all company policies and procedures.
    • Special projects and/or reports as assigned.
    • Perform additional functions, duties and specific tasks necessary to achieve assigned business objectives.
  • When working Special Events or Programs, Supervisors will:
    • Manage and supervise security contractors during special events, load ins/outs and during daily operations.
    • Talent/VIP escort assignments during premiers, internal programs, and special events.
    • Manage and supervise security screening operation teams during internal Academy Museum events and external large-scale special events.
    • Conduct special assignments as needed, especially during the Academy Museum Gala.
  • When working in the Security Operations Center (SOC), supervisors will:
    • Monitor security surveillance cameras, access control, and art protection systems.
    • Answer phones and operate an IP-based telephone system.
    • Operate a radio and use multi-channel communications.
    • Complete call logging, data entry and provide detailed documentation (e.g., Officer Dispatch, Incident Reporting).
    • Provide after-hours operations support.
    • Ensure procedures and protocols are in place to effectively respond to incidents, alarms, notifications, and calls.
    • Receive and respond to emergency and non-emergency calls from employees, outside vendors, law enforcement, and the security field force via telephone, automated alarm monitoring, and radio systems.
    • Ensure all systems within the SOC are functioning properly.
    • Evaluate information and respond with the appropriate communication and dispatch procedures.
    • Maintain discretion when sensitive and confidential information is revealed.
    • Retain and retrieve information in the form of policies, bulletins, verbal reports, and training.

Qualifications and Requirements:

  • A high school diploma or equivalent certificate of completion.
  • A California BSIS guard card.
  • 3+ years of experience in security, public safety, or customer service.
  • Intermediate working proficiency using Outlook, Word, Excel, and PowerPoint.
  • Experience with security systems, access control, visitor management, and mass communication systems with the ability to train.
  • Experience working large-scale events and familiar with security screening operations.
  • Experience de-escalating disputes with critical thinking ability for conflict resolution and problem-solving.
  • A highly polished and professional demeanor, along with excellent customer service skills.
  • Excellent organizational and time-management skills.
  • Effective verbal and written communication skills.
  • Strong knowledge of security, public safety, and emergency operations.
  • Ability to handle high-pressure situations and make sound decisions.
  • Ability to work independently while also being a team player.
  • Ability to motivate, lead, and coach staff.
  • Ability to effectively supervise and mobilize resources.
  • Ability to work flexible schedules and perform operational duties in an emergency on short notice.
  • A commitment to diversity, equity, accessibility, and inclusion.

Physical Requirements:

  • Must be able to move and transport up to 25 lbs.
  • Must be able to climb stairs.
  • Must be able to remain in a stationary position for long periods of time.

Preferred Qualifications:

  • CPR/First Aid/AED certified.
  • 3+ years of experience in the entertainment industry.
  • 1+ years of supervisory experience.
  • Executive protection experience.
  • Experience using Airtable.

If hired, we require all employees to be vaccinated against COVID-19, unless a medical or religious accommodation is needed as determined on a case-by-case basis.

The expected salary for this role is $24 per hour. The actual base pay offered will be determined by factors such as experience, skills, training, location, certifications, education, and other factors permitted by law. Decisions will be made on a case-by-case basis.

Our Benefits:

  • Comprehensive medical, dental, and vision.
  • PTO and Sick Time
  • 401(k)

@museumLI

 
Position Requirements  
Full-Time/Part-Time Full-Time  
Position Supervisor, Safety & Security  
Location Los Angeles  
About the Organization The Academy of Motion Picture Arts and Sciences is a global community of more than 10,000 of the most accomplished artists, filmmakers and executives working in film. In addition to celebrating and recognizing excellence in filmmaking through the Oscars, the Academy supports a wide range of initiatives to promote the art and science of the movies, including public programming, educational outreach and the Academy Museum of Motion Pictures.
 
EOE Statement The Academy is committed to equal opportunity in employment and to creating and valuing diversity in its workforce. Maintaining a diverse workforce is important to the Academy. The Academy enforces a strict policy that prohibits discrimination in hiring, training, compensation, promotion, transfer, or termination, whether on the basis of race, color, national origin, religion, sex, disability, age, veteran status, sexual orientation or genetic information. This includes a workplace that is free of all forms of harassment. Also, to help foster diversity, the Academy uses programs that ensure fairness of opportunity, pay, and growth to all applicants and employees. Every employee of the Academy is required to follow this policy and to preserve the Academy’s commitment to diversity.  

This position is currently accepting applications.

Apply Now



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