The Beverage Server provides an exceptional guest experience in the casino and other areas of the resort property. The Beverage Server will greet customers, take drink orders and deliver beverage orders and complete payment transactions.
Maintains current and accurate knowledge of wine, beer, signature drink menu, and common cocktails (e.g. prices, preparation techniques, flavor profile, and ingredients). Must have the ability to verbally articulate different variations of these items in order to offer suggestions to guests.
Accurately enters beverage orders into the point of sale (POS) system to ensure precise preparation of the product. Delivers prepared drink to the appropriate guest upon production of the order.
Circulates the assigned work area frequently to check level of guest satisfaction and to take additional orders. Anticipates any additional guest needs and responds appropriately. Communicates with management, Bartender, and other staff in order to resolve any issues or needs for guests.
Verifies ID of guests ensuring to abide the legal drinking age, according to department protocol.
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