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Chocolate Advisor 

About the Organization Lindt & Sprüngli is recognized as a leader in the market for premium quality chocolate, offering a large selection of products in more than 100 countries around the world. During more than 160 years of Lindt & Sprüngli's existence, it has become known as one of the most innovative and creative companies making premium chocolate, with six production sites in Europe, two in the USA and distribution and sales companies on four continents.

The beginnings of Lindt & Sprüngli are in 1845, when father and son for the first time manufactured solid chocolate in their small confectionery Sprüngli & Son, at that time yet a partnership. Since then, the company has gone through many different eras, but the entrepreneurial spirit and passion for making chocolate that drove both the Sprüngli family as well as Rodolphe Lindt, when he invented the first truly melting chocolate and later on sold his business to Sprüngli, are still alive.  

About the Opportunity

The individual in this position is part of a selling team whose primary objective is to achieve or exceed the store’s daily/weekly sales plan and perform all functions necessary to provide superior customer service.  

Key Accountabilities


  • Consistently contribute to the store’s ability to achieve or exceed weekly, monthly, annual sales plan by providing the highest levels of customer service, demonstrated product knowledge and Lindt specific selling skills
  • Demonstrated understanding and commitment to the store’s sales mission on a daily, weekly, monthly basis
  • Consistently meet or exceed individual sales goals (including ADS, UPT, conversion and other key performance indicators)
  • Model Lindt standards through everyday activities (4 Moments of Influence, dress code, up-selling, commitment, passion, sales focus, drive)
  • Demonstrate personal commitment to achieving store’s targets by consistently promoting current marketing programs and utilizing company provided resources intended to optimize selling activity
  • Monitor and escalate customer or product issues to management in a timely and professional manner 

Operational Controls

  • As part of the store’s team, take ownership and actively participate in ensuring operational standards and controls are consistently adhered to.
  • Cash Management (POS, Paperwork, logs, policies & procedures)
  • Take initiative to re-stock shelves as needed, monitoring date codes and pricing
  • Perform store maintenance & cleaning as directed
  • Comply with all Quality Assurance policies & procedures
  • Maintain store cleanliness 
Position Requirements


Skills & Knowledge

  • Ability to interact positively with customers
  • Basic math and/or accounting skills
  • Ability to take direction and execute work effectively 

Experience/Physical Requirements

  • Prior retail experience preferred
  • Regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 35 pounds, occasionally lift and/or move up to 50 pounds
  • Ability to climb, balance, stoop, kneel, crouch and reach with arms 


  • High School diploma or GED preferred 
Location Outlets at Orange  
Full-Time/Part-Time Part-Time  

This position is currently not accepting applications.

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