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Title

Data Quality Administrator 

Description

The Richmond Behavioral Health Authority is seeking a Data Quality Administrator to join our Quality and Standards team! This candidate will perform intermediate skilled administrative support work providing an elevated level of administrative support to a department, planning, monitoring, and coordinating various programs, activities, and staff, maintaining records and files, preparing reports, maintaining accurate and timely data entry of client information into the electronic system, and related work as apparent or assigned. Work is performed under the limited supervision of the Health Care Data Quality Supervisor.

Essential Functions

Answers telephone

provides administrative support to an assigned division within the Authority

Collects and disperses MCO (Managed Care Organizations) faxes daily to authorization staff to be keyed

Ensures accuracy and validity of information to comply with statutory obligations

Maintains information management system

Collects and compiles statistical data to prepare monthly reports

Updates clients’ files, electronic health records and various tracking documents as needed

Maintains an inventory of office supplies and re-orders as needed

Prepares and submits reports for management as required ensuring compliance of all State and Federal regulations

Creates and compiles expenditure spreadsheets from invoices and verifies accuracy of invoices; reviews and submits reimbursement and refund requests.

Prepares minutes of staff meetings and other meetings as required

Ensures appropriate forms are used by staff; maintains all manuals held by staff and supervisory levels; prepares and updates forms; maintains original packets

Maintains staff contact list including staff listings, email address book and website

Assists Authorizations Team members in providing training for clinical and administrative staff on The Comprehensive Billing Cycle

Performs special projects as assigned.

Knowledge, Skills, and Abilities

Thorough knowledge of standard office practices, procedures, equipment and office assistance techniques; thorough knowledge of business English, spelling and arithmetic; thorough knowledge of the services provided by service agencies; thorough knowledge of the demographics of the service area; thorough knowledge of and ability to operate personal computers, associated software, hardware and peripherals; ability to read and understand moderately detailed policies, procedures and job related materials; ability to maintain detailed records; ability to solve problems within scope of responsibility; ability to establish effective working relationships with associates, agencies, medical personnel, law enforcement, vendors, clients and the general public.

 
Position Requirements

Education and Experience

Associate’s degree with coursework in business administration, or related field and considerable experience in program and administrative support, customer service, office assistance, general medical billing, business management, or equivalent combination of education and experience.

 

Physical Requirements

This work requires the occasional exertion of up to 10 pounds of force; work regularly requires sitting, speaking or hearing, using hands to finger, handle or feel and repetitive motions and occasionally requires standing, walking, reaching with hands and arms and lifting; work has standard vision requirements; vocal communication is required for expressing or exchanging ideas by means of the spoken word; hearing is required to perceive information at normal spoken word levels; work requires preparing and analyzing written or computer data, operating motor vehicles or equipment and observing general surroundings and activities; work has no exposure to environmental conditions; work is generally in a moderately noisy location (e.g. business office, light traffic).

 
Full-Time/Part-Time Full-Time  
Open Date 10/9/2024  
Close Date  
About the Organization Join the Fearless!

Richmond Behavioral Health Authority (RBHA) is licensed by the Virginia Department of Behavioral Health and Developmental Services and is the statutorily established public entity responsible for providing mental health, intellectual disabilities, substance abuse and prevention services to the citizens of the City of Richmond.

Our Mission:
RBHA promotes health, wellness, and recovery for the people and communities we serve.

Our Vision:
An inclusive, healthy community where individuals are inspired to reach their highest potential.

Our Values:
Equity / Innovation / Quality / Inclusion / Accessibility / Transparency / Compassion / Integrity

Creating Healthy Communities - One Person, One Family, One Community at a time.

RBHA is committed to providing behavioral health services to all Richmond residents regardless of race, color, gender, age, religion, disability, or national origin.

Services are provided directly by RBHA staff and through contracts with private providers in the community. Funding is received through fees from consumers, the Commonwealth of Virginia, the City of Richmond, and local and state grants.  
Starting Salary Range $22.20  
EOE Statement Richmond Behavioral Health Authority provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

 

This position is currently accepting applications.

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