Share Email Opening Title Product Support Analyst  Description The Company: Employees at Extant Aerospace enjoy working in a dynamic environment, with opportunities for growth, development, and to make a difference. Our unique business model provides ample opportunity to learn and broaden skill sets, or step up to be considered for promotions within the business. We focus on creating a culture and a team that fosters accountability, ownership, and open and honest communication. Working at Extant offers the following benefits: Competitive pay Comprehensive benefits package to include: Medical Dental Vision Supplemental Insurance Options Up to 28 paid days off the first year of employment 401k match up to 6% Tuition and Professional Development Reimbursement Flexible Schedule Employer paid Life & Disability Insurance Monthly Health & Wellness incentive The Role: **To conform to U.S. export control regulations, applicant should be eligible for any required authorizations from the U.S. Government.** The Ideal Candidate Will have the correct balance of intellectually curiosity and be enthusiastic about exploring the unknown Have a bias for action and own a proven track record of getting results Be prepared to make mistakes but learn from them, be open to feedback and willing to be coached Will have a desire to advance in the business, this may be into lateral roles in an effort to gain a broad business perspective Role & Responsibilities Responsible for customer interaction regarding inquiries, processing and tracking incoming requests for quotes. Processing and tracking customer orders, providing information about products and services, and coordinating returns (RMAs). Works with customers and/or distributors to receive accurate account of equipment failures. Focus of work may be in pre-sale, post-sale, or both. Maintains direct contact with customers. In addition, responds to customers’ needs and records details of customer contacts and actions taken. Develops and maintains positive business relationships with customers, which can substantially affect service and/or product revenue(s). Coordinates priorities with Operations and Repairs team. Works closely with Program Management/Sales team. Respond to Requests for Proposals in a timely and compliant manner and analyze quotes and proposals to ensure targets are met. Minimum Education/Experience: Bachelor’s degree or equivalent combination of education and direct experience, prefer an advanced degree such as an MBA Strong interpersonal skills with ability to collaborate and build a consensus in a high-pressure environment Proficiency in Microsoft Office Suite   Shift -not applicable-   Citizenship Requirements   Exempt/Non-Exempt Exempt   Open Date 10/7/2024   About the Organization Are you looking for a career that allows big business ability, and small business agility? A company with a family like feel, where you will truly love your job? Look no further! Extant Aerospace is located in sunny Melbourne, Florida, just minutes from the beaches, Kennedy Space Center, and Port Canaveral. Extant manufactures and supplies complex electronic assemblies to the DoD and international customers for military and commercial applications. Extant also provides licensing and obsolescence management services for legacy electronics systems. Extant is growing in the exciting field of commercial aviation and aerospace, and is looking for experienced personnel to help guide us to success! For additional information, please visit our website at www.ExtantAerospace.com   EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity or any other characteristic protected by law. To conform to U.S. export control regulations, requirements of this position include being eligible to work with export controlled products and related data without restriction.   EmpID None Specified  supervisorUID None Specified  This position is currently not accepting applications. To search for an open position, please go to http://extantcomponentsgroup.appone.com WE ALSO RECOMMEND Other Jobs Within Same Category Sr. Program Manager in Melbourne, FL Posted on: 8/18/2025 [Apply Now] Other Jobs Within 60 Miles Manufacturing Engineer in Melbourne, FL Posted on: 6/18/2025 [Apply Now] Field Services Representative in Melbourne, FL Posted on: 8/6/2025 [Apply Now] Senior Supply Chain Analyst in Melbourne, FL Posted on: 7/24/2025 [Apply Now] Sr. Program Manager in Melbourne, FL Posted on: 8/18/2025 [Apply Now] Senior Aerospace Program Manager in Melbourne, FL Posted on: 5/19/2025 [Apply Now]

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