Email Opening Title Operations Optimization Specialist (Internal only)   About the Organization MOBE guides people to better health and more happiness. We help people discover connections between aspects of their lifestyle that affect health and well-being, including their medications and supplements. Behind our innovative solutions are robust data analytics, digital application, and a uniquely human philosophy. With one-to-one connection and compassion, we motivate people to transform their lives. MOBE is a high-growth organization with a culture built on trust and collaboration and our team is our most significant asset. Supporting and empowering others is at the core of our service and is also the foundation of our culture. We value a workforce made up of people with differences who are eager to learn from each other and grow personally and professionally. We extend this approach to our partners and communities, seeking to increase understanding and expand opportunities across all groups. Go to https://www.mobeforlife.com/DEI for more about diversity, equity, and inclusion at MOBE.   Description **The deadline for accepting applications is Friday, September 20th** Your role at MOBE With a passion for helping others, the MOBE Operations Optimization Specialist assists in delivering a positive and seamless MOBE Participant experience, as well as employee experience with a team-based approach to work. This is achieved by assisting team leaders to identify key priorities, generate data analytics insights, assist in key operations projects and processes to achieve business objectives while maximizing efficiencies and quality high. Responsibilities Analyze metrics for all participant-facing operations teams to ensure alignment with MOBE business goals. Prepare data reports for use by operations teams. Analyze data to assess trends geared towards performance. Determine metric accuracy and gain insights from an intra-day control center, daily, weekly, and monthly perspective that support making business decisions. Verify best data sources and ensure data collected is accurate and consistent from reliable sources. Support the roll out of MOBE initiatives within the Operations teams. Support client implementations from an operations perspective. Document trends and partner with Optimization leader to investigate root cause analysis when KPI targets are not met. Communicate identified risks to Operations leadership post root cause analysis investigations. Report department and individual performance to team leaders. All other duties as assigned to help fulfill our Mission and abide by MOBE’s Guiding Principles.   Position Requirements Qualifications Required Bachelor’s Degree or equivalent work experience 3+ years of operations experience in the healthcare field Self-motivated to work independently Drive for results and organizational excellence Excellent presentation and communication skills, both written and verbal Demonstrated ability to interface and effectively present to management Excellent project management skills, with ability to manage multiple priorities with tight deadlines, and demonstrated strong problem-solving skills and attention to detail Strong relationship and interpersonal skills Analytical, problem-solving and sound decision-making skills Able to prioritize and organize own work to meet deadlines Maintains flexibility, is open to new ideas, and willing to take on new responsibilities Committed to continuing professional development High level of proficiency in Microsoft Word, PowerPoint and Excel Guiding Principles: We want employees who are kind, talented, and committed, who live by our guiding principles and choose to work at MOBE because of these principles. Care about people. We only succeed in our mission because we take good care of our own with the same energy, empathy, and expertise we bring to the MOBE program. We honor who people are at work and outside of work. Attitude counts. Our people believe in a friendly, human approach to helping people with their health and enjoy a culture built on trust, positivity, and well-being. Do good together. As a mission-based organization, we need people who like to collaborate and are energized by doing good things. Believe in the power of human potential. We need people who want opportunities for personal growth and believe in making a difference in the health care space, person by person. Embrace new ideas. As a high-growth organization, we need people who have the energy and flexibility to innovate and evolve with our program. Apply learnings. We learn by doing, and we’re going to get better at helping people by being able to anticipate their needs. We need people who embrace continuous improvement and are dedicated to delivering results. Be relentless in the pursuit of awesome. MOBE offers a unique opportunity to help others lead more fulfilling, enjoyable lives. We need people who are ready to embrace this mission.       Full-Time/Part-Time Full-Time   EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.   Location Minneapolis   This position is currently not accepting applications. 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