SUMMARY
Under the direction of the Events Manager – Food, the Food Service Worker will perform a variety of semi-skilled kitchen and quick-dining related duties as assigned in compliance with the policies and procedures of the State of Nevada Health Department and Opportunity Village.
Embrace Opportunity Village's core values by cultivating positive and meaningful CONNECTIONS with participants and team members, demonstrating ENTHUSIASM, high standards of PRODUCTIVITY, authentic STEWARDSHIP, and consistent participation in individual and team DEVELOPMENT.
There are evening hours and weekend responsibilities with this position that may require extended hours. This seasonal position, October 2024 – January 2025, is utilized to support the Magical Forest.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Provide food service during Opportunity Village events, i.e., food prep, food service, food delivery, set up and cleanup of food service areas, dishwashing, etc.
Restock, replenish and update inventories as appropriate for short-order areas and fry stations.
Follow recipe guidelines and specifications.
Follow all policies and procedures according to the Health Code.
Ensures sanitation and cleanliness meets Health Department standards.
Support the other Event's team members in setting up and breaking down room and event areas, which could include chairs and tables.
Provide good customer service to patrons.
Reports any safety and security concerns to the Security Team.
Reports any broken items to the Facilities Team through an electronic system (FMX).
Report suspected Abuse, Neglect, Exploitation, Isolation, and Abandonment (ANEIA) immediately as mandated by state law.
May be assigned other duties as needed
SUPERVISORY RESPONSIBILITIES
This position does not directly supervise OV team members but may support overseeing volunteers.
SKILLS REQUIRED
Embodies a teamwork mentality; works in cooperation with all departments to address specific situations as they arise to resolve effectively with all stakeholders in mind.
Ability to communicate effectively with individuals, team members, and supervisors (verbal and written).
Must possess social discernment to assess and understand other's reactions and behaviors.
Ability to define problems and draw valid conclusions.
Have a positive and enthusiastic outlook.
Self-directed, with a strong ability to work independently and to set and adhere to deadlines.
Must possess excellent customer service skills and social perceptiveness to respond in a calm, kind and professional manner to common inquiries, criticisms or complaints while working in a fast-paced and noisy environment.
Must encompass professional demeanor.
Ability to resolve multiple complex issues simultaneously while remaining calm in stressful situations.
Have a commitment for excellence in work.
Must have a working knowledge of the Southern Nevada Health District policies and procedures.
EDUCATION AND EXPERIENCE
Required: High School Diploma or equivalent and six (6) months of verifiable work experience in the Food Service industry.
Required: A Southern Nevada Health Card.
Required: One (1) year experience working in a high-volume kitchen environment.
Preferred: Experience working with individuals with disabilities.
PHYSICAL ABILITIES & WORK ENVIRONMENT
The physical demands described below represent those that a team member must meet to perform essential functions of the job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and functions of the position. The list below of minimum essential functions is illustrative of the minimums only and is not a comprehensive listing of all functions and tasks performed.
Ability to lift and move boxes up to fifty (50) pounds.
Ability to stand, walk, and bend throughout shift.
Ability to stand and walk 90% of work time.
Ability to work in a typical kitchen environment and outside in a theme park environment in variable weather conditions.
Ability to tolerate a highly active environment.
Ability to tolerate slight to extreme indoor and outdoor temperatures.
Ability to work outside in a theme park environment with variable weather conditions.
Ability to conduct tasks and successfully perform under critical deadlines.
Manual dexterity to operate equipment.
Must be able to work evening and weekend hours.
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