SUMMARY
Under the direction of the Events Operation Manager, the Magical Forest General Laborer is responsible for general duties involving the physical handling of products, materials, supplies, and equipment. This position is also responsible for the general maintenance of The Magical Forest, installation and general repairs, and installation and maintenance of displays and lighting. There are evening hours and weekend responsibilities with this position that may require extended hours.
Embrace Opportunity Village's core values by cultivating positive and meaningful CONNECTIONS with participants and team members, demonstrating ENTHUSIASM, high standards of PRODUCTIVITY, authentic STEWARDSHIP, and consistent participation in individual and team DEVELOPMENT.
There are evening hours and weekend responsibilities with this position that may require extended hours. This is a seasonal position through the months of September 2024 – January 2025 utilized to support the Magical Forest.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Maintain orderly and clean work area in compliance with company safety and sanitation requirements.
Operate industrial power equipment as well as electric and conventional hand tools.
Restock and replenish supplies as appropriate.
Perform general maintenance, i.e., carpentry, electrical, plumbing, painting, mechanical systems, and landscaping.
Responsible for preventive maintenance of the Magical Forest.
Ensure compliance with regulatory and company policies and procedures.
Assist with hanging decorations on buildings and within the Magical Forest.
Provides customer service to patrons.
Directs patrons to rides, seats, or attractions.
Responsible for keeping property secured.
Reports any safety and security concerns to the Security Team.
Reports any broken items to the Facilities Team through an electronic system (FMX).
Undertake special projects and assignments as directed, such as setup and teardown of non-Magical Forest events.
Report suspected Abuse, Neglect, Exploitation, Isolation, and Abandonment (ANEIA) immediately as mandated by state law.
May be assigned other duties as needed
SUPERVISORY RESPONSIBILITIES
This position does not directly supervise OV team members but may support overseeing volunteers.
SKILLS REQUIRED
Embodies a teamwork mentality; works in cooperation with all departments to address specific situations as they arise to resolve effectively with all stakeholders in mind.
Ability to communicate effectively with individuals, team members, and supervisors (verbal and written).
Must possess social discernment to assess and understand other's reactions and behaviors.
Ability to define problems and draw valid conclusions.
Have a positive and enthusiastic outlook.
Self-directed, with a strong ability to work independently and to set and adhere to deadlines.
Must possess excellent customer service skills and social perceptiveness to respond in a calm, kind and professional manner to common inquiries, criticisms or complaints while working in a fast-paced and noisy environment.
Must encompass professional demeanor.
Ability to resolve multiple complex issues simultaneously while remaining calm in stressful situations.
Have a commitment for excellence in work.
Ability to use hand tools competently and safely.
EDUCATION AND EXPERIENCE
Required: High School Diploma or equivalent
Required: One (1) year of verifiable work experience.
Required: Forklift and high lift certifications within 30 days of employment.
Preferred: Forklift and high lift certification.
Preferred: Experience working with individuals with disabilities.
PHYSICAL ABILITIES & WORK ENVIRONMENT
The physical demands described below represent those that a team member must meet to perform essential functions of the job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and functions of the position. The list below of minimum essential functions is illustrative of the minimums only and is not a comprehensive listing of all functions and tasks performed.
Ability to lift and move boxes up to fifty (50) pounds
Ability to tolerate a highly active environment.
Ability to tolerate slight to extreme indoor and outdoor temperatures.
Ability to work outside in a theme park environment with variable weather conditions.
Ability to conduct tasks and successfully perform under critical deadlines.
Manual dexterity to operate equipment.
Ability to bend, squat, stand, and climb to heights for long periods of time
Ability to work on ladders and be comfortable with heights of 20 – 25 feet.
Ability to work on scissor and basket lifts, and other such related equipment
Must be able to work evening and weekend hours.
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