LSW with a minimum of 5 years combined experience in direct care in behavioral health and/or substance abuse treatment settings and Utilization Review/ Care Management experience. Knowledge, Skills & Abilities: •Demonstrated experience establishing relationships and effectively engaging with insurance care managers and providers through telephonic communication to obtain the necessary information to obtain authorization for treatment in multiple settings. •Demonstrated work experience to influence and negotiate to effectively manage patient care and health care outcomes. •Demonstrated work experience meeting strict deadlines and established cycle times through effective prioritization and follow-up skills. •Excellent communication skills, both verbal and written. •Demonstrated ability to relate effectively to behavioral health and medical treatment providers, members and family members, and other professionals involved in the member's treatment. •Familiarity with and ability to effectively utilize computer technology |