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Title

Service Manager - Watertown, SD 

Description

Position Summary:

Work involves generating business by working with customers and building relationships with them by estimating costs and coordinating the work in a timely manner. Must be familiar with the business activities and growth in the surrounding area and know which businesses should be contacted about potential work. Must represent Muth Electric in a positive manner in the community at all times. Is responsible to ensure that work is completed in a safe and efficient manner and that the entire service department follows all Standard Procedures and Lean processes that are developed.

Essential Duties and Responsibilities:

  • Demonstrate safe work habits, comply with company safety requirements
  • Meets with customers, immediately upon their request, to establish scope of work and an estimate.
  • Assists the Division Manager in analyzing the manpower requirements of the Service Department.
  • Communicate clearly with service electrician(s) the customer expectations, scope of work and potential issues.
  • Checks constantly to ensure that the workmanship meets the required specifications and is of quality that Muth Electric customers have come to expect.
  • Reviews, resolves and anticipates materials, product, tool, and equipment problems.
  • Test malfunctioning equipment and repair or replace faulty wires, cables, or electronic components
  • Working knowledge of motor controls
  • Install and maintain distribution boxes, switching gear, power and control circuits, etc.
  • Install and maintain telephone equipment
  • Must be able to perform the duties of a journeyworker electrician as identified in the journeyworker job description.
  • Requires knowledge of process, procedures, and methods
  • Requires the use of common courtesy in everyday contacts with employees, clients, and the general public
  • Assists in the implementation of any established cross-training programs to upgrade and provide a more flexible work force.
  • Exhibit excellent organizational, people and communication skills
  • Required to carry a pager or cell phone and be on-call when necessary
  • Night/weekend work as required
  • Work as required in varying weather climates
  • Assists in training, motivating, evaluating and disciplining journeyworker and apprentice electricians.

    #ZR

 
Position Requirements

Qualified candidates must hold an active South Dakota Journeyworker License, more than two years experience with commercial and industrial wiring, working knowledge of motor controls, and exhibit excellent organizational, people, and communication skills.

 
Full-Time/Part-Time Full-Time  
Position Service Manager  
Division Service  
About the Organization For over 50 years, Muth Electric Inc. has been building a reputation as a leader in the electrical construction and service field. We pride ourselves in our philosophy…do the absolute best in any job. We believe in offering our employees the most current knowledge, training, and tools to become a highly-skilled professional that delivers outstanding customer service. Many exciting, challenging, and rewarding opportunities await you today!  
EOE Statement Muth Electric is an Equal Employment Opportunity Employer.

This application is active for 30 days. (Apprentice applications maintained for 2 years.)

FEDERAL LAW OBLIGATES US TO PROVIDE REASONABLE ACCOMMODATION TO THE KNOWN DISABILITIES OF APPLICANTS AND EMPLOYEES, UNLESS TO DO SO WOULD IMPOSE AN UNDUE HARDSHIP. PLEASE FEEL FREE TO LET US KNOW IF YOU NEED AN ACCOMMODATION TO COMPLETE THE APPLICATION PROCESS OR TO PERFORM ANY ESSENTIAL ELEMENTS OF THE POSITION SOUGHT.

Important: This application form was designed for use by persons applying for various types of positions. Some questions may not be completely applicable to your situation, but we ask that you answer ALL job-related inquiries. If a question does not apply, please mark "N/A" (not applicable).

Applications are considered for all positions, and employees are treated during employment, without regard to race, religion, gender, national origin, age, disability, or any other prohibited basis of discrimination, as provided under applicable state and federal law.

Notice to Applicants: Screening tests for illegal drug use are required as a Conditional Offer of Employment.  

This position is currently accepting applications.

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