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Title

Inside Sales Representative 

About the Organization Palmer Holland is a quickly expanding international specialty chemical distributor based in Westlake, OH and operating in the United States and Canada. Palmer Holland represents many of the most recognized manufacturers from around the world. Our customers and principals are rooted in the Agriculture, CASE (coatings, adhesives, sealants, elastomers), Health & Nutrition, Lubricants, and Plastic industrial sectors.
As an independently-owned sales and marketing organization, we have the opportunity to make decisions which are in the best, long-term interest of the employees, customers, and principals we serve. Our sellers work with customers to solve problems and test and re-test different specialty products in order to find the one that will create what the customer needs. The dedication from our employees to continually improve their knowledge base and provide commitment to outstanding technical and customer service enables Palmer Holland to thrive as an industry leader.
As an employer, Palmer Holland's goal to remain independent is solidified through operating as a privately held Employee Stock Ownership Plan (ESOP) with an ownership team made entirely of employees. Palmer Holland views our employees as our most valuable asset, offering a healthy work-life integration and varying opportunities for professional development. We are known for having a culture that emphasizes having fun, being healthy, and working hard. Our office has advanced technology, a shuffleboard table, golf simulator, and treadmill workstations. In the field, our sales team has the tools to make critical decisions on the spot to better respond to customer needs, ultimately forming strong relationships. We believe in providing a work culture that engages employees, encourages growth, and promotes success.  
Category Sales and Marketing  
Position Inside Sales Representative  
Description

Position summary:

The Inside Sales Representative plays an important role in our comprehensive sales strategy, serving alongside Business Development Representatives, field Account Managers, and commercial team leadership. The Inside Sales Representative is responsible for sales within allied consumer and life sciences markets, including Health & Nutrition, Personal Care, Pharma, and Agriculture. By leveraging deep market knowledge and a collaborative approach, the Inside Sales Representative helps ensure a seamless sales process and contributes to achieving our business objectives.

Essential tasks of the position:

  • The Inside Sales Representative is responsible for maintaining an account base through designated channels
  • Responsible for promoting Palmer Holland’s capabilities and enhancing relationships with customers and principals alike by endorsing products as well as developing/delivering sales presentations.
  • Reporting sales performance to Sales Management
  • Analyzing sales statistics to determine both sales potential and inventory requirements
  • Monitoring the preferences of key customers to assist the company’s principals in product development
  • Initiating and recommending/providing solutions through designated channels
  • Performs duties and tasks as prescribed in company policies, procedures, and work instructions.
  • Conforming to the company quality system as documented.
  • Identifying and recording any problems relating to the product, process, and quality system.
  • Any other task assigned by management or special projects
  • Conduct sales and service activities, develop strong customer relationships, identify product applications, and introduce new products and services
  • Prepares well written professional business proposals, price quotes, and sales call summaries
  • The outline of duties is not arranged in order of priority. These duties are not meant to restrict initiative, but rather to describe baseline activities. These duties will from time to time be altered to suit the needs of the company.
  • We are a tobacco and drug free, professional environment.
 
Location Corporate Office  
Position Requirements

Education: 

4-year degree or equivalent in a field applicable to our associated industries.

Experience:

  • Proven sales experience
  • Proven experience in lead generation/prospecting

Training:

  • Assessment techniques of examining, questioning, evaluating, and reporting sales.
  • Additional skills required for managing sales, such as planning, organizing, communicating.

Knowledge:

Industry, product, and application knowledge relative to the business of Palmer Holland as determined by the business director.

Knowledge/Skills:

  • Intermediate level of expertise in MS Office and Contact Management Software
  • Excellent verbal and written communication abilities
  • Ability to maintain professional conduct that exemplifies the corporate policies at all times, particularly when interacting directly with internal and external customers
  • Ability to handle sensitive information with confidentiality and discretion
  • Detail oriented with strong, accurate clerical skills
  • Proficient at multi-tasking
  • Highly motivated

Competencies:

Persistence, Active Listening, Communication, Customer Oriented, Sales Ability, Relationship Building, Problem Solving, Goal Oriented

Physical Requirements:

  • Satisfactory motor skills relevant to position
  • Ability to sit for long periods of time
  • Ability to lift up to 25 pounds
  • Ability to drive as needed (Sales)
 
Full-Time/Part-Time Full-Time  
Exempt/Non-Exempt Exempt  
EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.


To perform this job successfully, an individual must be able to perform each essential job tasks satisfactorily. Palmer Holland is committed to the full inclusions of all qualified individuals and reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.  
Travel Requirements  

This position is currently not accepting applications.

To search for an open position, please go to http://PalmerHollandInc.appone.com


 


 
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