SUPERVISION RECEIVED: Reports to the Executive Director of Financial Aid
SUPERVISION EXERCISED: Supervises student workers
POSITION SUMMARY: Are you passionate about helping students achieve their academic dreams? Moravian University is seeking a dedicated and experienced Associate Director of Financial Aid to join our dynamic team. The Associate Director of Financial Aid will play a key role in assisting the Executive Director of Financial Aid in the management and administration of financial aid programs to assist students and families in navigating the financial aid process to make higher education accessible and affordable. The Associate Director of Financial Aid will collaborate closely with other members of the financial aid team to ensure the efficient delivery of financial aid to students while maintaining compliance with federal and state regulations.
We highly value the expertise and dedication of professionals who have previously served with the Federal Student Aid (FSA) office. Your experience would be a tremendous asset to our team as we strive to provide exceptional financial aid services to our diverse student body.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:
- Advise students and families on the financial aid process, including application procedures, eligibility requirements, and available funding options.
- Conduct individualized financial aid counseling sessions to assess students' financial needs and develop personalized financial aid plans.
- Assist students in completing and understanding financial aid applications, such as the Free Application for Federal Student Aid (FAFSA), and ensure accuracy and completeness of information.
- Manage a caseload of financial aid applications, including reviewing and verifying application materials, determining eligibility for financial aid programs, and awarding financial aid packages based on established guidelines and regulations.
- Provide accurate and timely information regarding scholarship opportunities, grants, work-study programs, and alternative financing options.
- Collaborate with other university departments, including admissions, registrar, and student accounts, to coordinate financial aid processes and resolve student inquiries and issues.
- Develop and participate in financial aid workshops, orientations, and outreach events to educate students, parents, and the community about financial aid resources and opportunities, including conducting group presentations and workshops on various financial aid topics.
- Stay current on changes in federal and state financial aid regulations, policies, and procedures, and communicate updates to students and staff as needed.
- Participate in financial aid workshops, orientations, and outreach events to educate students, parents, and the community about financial aid resources and opportunities.
- Maintain confidentiality of student records and adhere to professional ethics and standards in all interactions and communications.
- Perform other duties as assigned to support the mission and objectives of Moravian University's financial aid office including various student recruitment and retention initiatives.
QUALIFICATIONS:
- Bachelor's degree required; Master's degree preferred.
- Several years of progressively responsible experience in financial aid administration or a related field in a higher education setting.
- Strong knowledge of federal and state financial aid programs, regulations, and compliance requirements, including Title IV regulations.
- Excellent organizational, analytical, and problem-solving skills, with the ability to manage multiple tasks and priorities in a fast-paced environment.
- Demonstrated leadership and supervisory skills, with the ability to motivate and develop a team of professionals.
- Excellent interpersonal, communication, and customer service skills, with the ability to interact effectively with students, parents, and colleagues from diverse backgrounds.
- Proficiency in using financial aid management software, databases, and Microsoft Office Suite.
- Commitment to diversity, equity, and inclusion in higher education and a demonstrated ability to work effectively with individuals from diverse backgrounds.
- Flexibility to work occasional evenings and weekends as needed for events and deadlines.
Join Our Team:
If you're committed to supporting students' access to higher education and making a difference in their lives, Moravian University invites you to join our passionate team. Together, we'll empower students to achieve their academic goals and shape the future of education. Apply now to be part of our mission-driven institution.
TO APPLY: Qualified candidates should attach their cover letter and resume to their online application by clicking "Apply Now". Please attach documents as a PDF file.
Moravian University’s mission is to prepare individuals for reflective lives and leadership in a world of change. In support of this mission, we are dedicated to fostering an educational and professional environment that is enriched by individuals of varied backgrounds, experiences, and perspectives.
As part of Moravian University’s institutional values, all employees contribute to upholding our Community Standards and Expectations, which emphasize respectful engagement, accountability, inclusion, and lifelong learning.
Moravian University is an equal opportunity employer and does not tolerate discrimination, harassment or retaliation against any applicant for employment or admission on the basis of a characteristic protected by federal, state or local laws. Please see Moravian University’s Equal Opportunity and Title IX nondiscrimination statement for additional information.
Please visit moravian.edu/benefits to review benefits offered at Moravian University*
WORK ENVIRONMENT: The work environment characteristics described here are representative of those encountered while performing the essential functions of this job.
The individual is routinely exposed to indoor conditions and outdoor weather and temperature extremes, and moderate noise level.
We welcome applicants of all abilities and are dedicated to fostering an inclusive work environment. If you need any accommodations during the hiring process or in your role, we encourage you to reach out to Human Resources at hr@moravian.edu or 610.861.1527. View the standard physical demands for positions at Moravian University.
The specific statements shown in each section of this description are not intended to be all-inclusive. They represent typical elements and criteria necessary to successfully perform the job.
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