Share Email Opening Apply Now Title Program Manager II-HOPE *SIGN-ON BONUS ELIGIBLE*  Description The Richmond Behavioral Health Authority has a full-time position available for a Program Manager II at our HOPE Program to manage Co-Occurring residential substance use disorder treatment programs. The facilities are located on a campus in the Highland Park area of Richmond, VA. Essential Functions Supervises clinical and case management activities; ensures health, safety and welfare of clients; plans, organizes, directs and supervises assigned staff. Sets program priorities; monitors and evaluates service delivery in accordance with established guidelines and principles. Participates in the development of overall program curriculum ensuring compliance with Federal, State and local regulatory guidelines; assists with development and enforcement of policies, procedures and program protocol/guidelines. Assists in the recruitment and selection of program personnel; assigns, directs, trains and inspects the work of staff; disciplines, coaches, counsels and evaluates staff performance; recommends suspensions and termination; develops staff schedules and approves leave. Assists in the development of revenue generating activities; develops and monitors program budget and expenditures; makes budget adjustments as required; prepares and reviews invoices and reimbursement requests. Conducts meetings to discuss client/program/staff concerns or changes; consults with teams and committees in the planning and development of treatment and discharge plans; coordinates admissions and discharges of clients. Monitors and audits clinical and medical records and practices for compliance with regulatory, reimbursement and agency standards; reviews documentation for accuracy. Prepares and submits reports; monitors and reports outcome measures related to grant funded projects; maintains contracts and MOA’s with community partners. Ensures crisis intervention and prevention services are provided to individuals and families as needed; develops crisis response plans; provides consultation and education to staff and clients. Consults and coordinates treatment with other service providers, managed care systems and client support system. Conducts community outreach presentations to local community partners and other service providers. Oversees the maintenance of program facilities, equipment and vehicles; orders and maintains program supplies. Identifies and coordinates training of staff and support needs of community partners. Reviews, tracks and analyzes reports; prepares and submits reports. Manages program budgets; reviews accuracy of program and contract billing; reviews service activity logs; submits payroll/time sheets to Finance. Prepares and distributes correspondence to staff to improve communication and shares important announcements, deadlines, changes, etc. Serves on a variety of committees as directed; attends and participates in a variety of meetings. Attends professional conferences and trainings as required.   Position Requirements Knowledge, Skills and Abilities Comprehensive community-based behavioral health principles and psychotherapeutic assessment and treatment techniques; thorough knowledge of the theories and techniques of counseling, psychotherapy and crisis intervention; thorough knowledge of community resources and human services network; thorough knowledge of the principles and practices of clinical supervision; general knowledge of managed care systems; skill in maintaining medical records requirements and professional documentation; ability to supervise the work of others; ability to solve problems within scope of responsibility; ability to communicate effectively orally and in writing; ability to prepare and present reports and program recommendations; ability to establish and maintain effective working relationships with clients, subordinates, associates, law enforcement, medical personnel, community partners and the general public Education and Experience Master’s degree in a human service field required. Supervisory experience required. Experience supervising staff in a residential behavioral health setting preferred. Substantial training and experience specific to providing services to individuals with co-occurring mental health and substance use disorders preferred LCSW, LPC, LSATP, LMFT, LCP Required CSAC, CADC, or CCS preferred Valid driver’s license in the Commonwealth of Virginia.   Full-Time/Part-Time Full-Time   Open Date 5/24/2024   Close Date   About the Organization Join the Fearless! Richmond Behavioral Health Authority (RBHA) is licensed by the Virginia Department of Behavioral Health and Developmental Services and is the statutorily established public entity responsible for providing mental health, intellectual disabilities, substance abuse and prevention services to the citizens of the City of Richmond. Our Mission: RBHA promotes health, wellness, and recovery for the people and communities we serve. Our Vision: An inclusive, healthy community where individuals are inspired to reach their highest potential. Our Values: Equity / Innovation / Quality / Inclusion / Accessibility / Transparency / Compassion / Integrity Creating Healthy Communities - One Person, One Family, One Community at a time. RBHA is committed to providing behavioral health services to all Richmond residents regardless of race, color, gender, age, religion, disability, or national origin. Services are provided directly by RBHA staff and through contracts with private providers in the community. Funding is received through fees from consumers, the Commonwealth of Virginia, the City of Richmond, and local and state grants.   Starting Salary Range $82,909.20   EOE Statement Richmond Behavioral Health Authority provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.   This position is currently accepting applications. 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